Front-End Retail Lead: Team, Service & Merch Excellence

Basspro; Ottawa; On-site; CAD 45,000 - 55,000; Full time

Job summary

A prominent retail company in Ottawa is seeking a Retail Front-End Lead to oversee daily operations in a retail store department. This role involves providing leadership to team members, delegating tasks, ensuring compliance with store policies, and delivering outstanding customer service. The ideal candidate will possess supervisory experience, open availability, and a passion for outdoor lifestyle products. This position offers competitive wages and numerous benefits, fostering a fun work environment.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement opportunities

Qualifications

• Two or more years of supervisory experience in a sales or service environment is preferred.
• Open availability for store opening, closing shifts, and weekends.
• Ability to evaluate customers’ needs and make recommendations.

Responsibilities

• Provide supervision and leadership to the team members of the department.
• Delegate tasks and ensure proper execution.
• Promote company programs to team members and customers.

Skills

Supervisory experience

Customer service

Good judgment

Knowledge of outdoor lifestyle

Education

High school diploma or equivalent

Job description

A prominent retail company in Ottawa is seeking a Retail Front-End Lead to oversee daily operations in a retail store department. This role involves providing leadership to team members, delegating tasks, ensuring compliance with store policies, and delivering outstanding customer service. The ideal candidate will possess supervisory experience, open availability, and a passion for outdoor lifestyle products. This position offers competitive wages and numerous benefits, fostering a fun work environment.