Front End Associate

The Home Depot Canada; City of Lloydminster; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading home improvement retailer in Alberta is seeking a Front-end Associate to provide excellent customer service and manage checkout transactions. The successful candidate will greet customers, handle cash accurately, and support sales of services like Credit and Tool Rental. Applicants should have a high school diploma and some retail or cash experience. The position requires effective communication and the ability to work in a fast-paced environment with flexible hours.

Qualifications

• 1 to 2 years Retail or Cash experience an asset.

Responsibilities

• Greet each customer and engage them during transactions.
• Demonstrate knowledge of products and services.
• Minimize wait times for customers at checkout.

Skills

Interpersonal skills

Cash Handling

Education

Highschool Diploma or Equivalent

Job description

Overview

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies

• Communicates Effectively
• Customer Focus

Skills

• Interpersonal skills
• Cash Handling

Direct Manager/Direct Reports

• Front End Supervisor

Travel Requirements

• None

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

• Highschool Diploma or Equivalent

Minimum Years Of Work Experience

• 1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience

• NA

Certifications

• NA

Other Requirements/Assets

• NA