Front Desk Mid Day Friday Mornings

Gold's Gym - British Columbia; Township of Langley; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fitness center in Township of Langley seeks a part-time Front Desk Receptionist. The ideal candidate is outgoing, has a passion for fitness, and possesses strong customer service skills. Responsibilities include ensuring the facility opens on time, greeting members, and resolving customer inquiries. Qualified individuals should have a high school diploma, customer service experience, and the ability to work weekends. This position offers a positive work environment and benefits like a complimentary gym membership.

Benefits

Complimentary gym membership

Discount on merchandise and services

Qualifications

• Valid First Aid certification an asset.
• Fluent in English; additional languages an asset.
• Must have reliable transportation or live nearby.

Responsibilities

• Ensure facility opens on time for members.
• Greet members and guests to promote a positive atmosphere.
• Resolve customer inquiries through various channels.
• Monitor member check-ins and ensure proper procedures.
• Process point of sale items and handle cash transactions.

Skills

Customer service experience

Enthusiastic attitude

Fast-paced work environment

Excellent communication skills

Proficient in Microsoft Office

Critical thinking

Education

High school diploma

Tools

POS terminals

Job description

Front Desk Early Mornings

Gold’s Gym Langley is hiring a part-time Front Desk Receptionist, with the potential to grow! Are you outgoing, enthusiastic, and have a passion for fitness? We would love to hear from you!

About Gold’s Gym Langley

Located north of Langley Township, Gold's Gym Langley is out largest facility. Spanning 3 floors, featuring a pool, hot tub, tanning, group classes and personal training services. Featuring an amazing assortment of your favorite lifting equipment.

ABOUT THE ROLE

• Must be available 4 days a week
• Tuesday and Thursday 10:00am-6:30pm
• OPENING SHIFTS: Friday 4:45am-10:45am / Sunday 6:45am-1:45pm*
• *Weekend shifts may be require upon request.
• *NO extended time off for travel in the first 4 months of employment. (Including Christmas)

What we need from you

• Valid First Aid certification an asset.
• Service driven with an enthusiastic attitude.
• Previous customer service experience required.
• Ability to work in a fast paced environment.
• High school diploma required.
• Excellent written and verbal communication skills.
• Fluent in English - Ability to speak other languages an asset.
• Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
• Knowledge of cash handling / previous experience with POS terminals.
• Ability work both alone and in groups.
• Critical thinking / problem solving skills.
• Must have reliable transportation (vehicle) OR live within walking distance.

Key Responsibilities

• Ensure facility is open on time and members are able to check in at start of day.
• Greet members and guests enthusiastically to encourage a positive culture at the club.
• Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
• Monitor member check-ins / Check-in guests ensuring all policies and processes are
• Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner.
• Complete all guest check in procedures.
• Efficiently and effective input and update daily cash reconciliation documents
• Process point of sale items, such as retail and concession sales.
• Check in all members and guests using the proper registration procedures.
• Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed.

What We Offer

• Positive, rewarding, and collaborative team environment.
• Complimentary gym membership.
• Discount on Gold’s Gym merchandise and services.

NOTE

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Gold’s Gym British Columbia is an equal opportunity employer. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.