Fringe Theatre – Coordinator of Volunteer Engagement

Edmonton Chamber of Voluntary Organizations; Edmonton; On-site; CAD 22,000; Full time

Job summary

A local arts organization in Edmonton seeks a Coordinator of Volunteer Engagement to manage the Volunteer program from recruitment to evaluation. Key responsibilities include liaising with stakeholders, orienting, training, and supporting Volunteers, and ensuring their recognition. Ideal candidates should have strong customer service and communication skills, attention to detail, and some experience in Volunteer coordination. The role requires occasional lifting and a Vulnerable Sector Check. Salary is $18/hr for up to 1,260 hours over the contract period.

Qualifications

• Experience in Volunteer coordination or as an active Volunteer in the community.
• Some lifting, loading, and unloading of event supplies and equipment.
• First Aid and any Volunteer certifications are considered an asset.

Responsibilities

• Serve as a liaison between Volunteers and other Fringe partners.
• Recruit, screen, train, and schedule Volunteers.
• Support Volunteer orientation and training.

Skills

Exceptional customer service

Time management

Attention to detail

Communication skills

Job description

Position Type: Contract

Compensation: $18/hr for up to 1,260 contract hours, to be scheduled in collaboration with the successful candidate, reaching 40 hours per week from May through August.

Anticipated Start Date: February 11, 2026

Anticipated End Date: October 30, 2026

Reports to: Manager of Volunteers & Engagement

Overview

The Coordinator of Volunteer Engagement is an integral member of the Volunteer & Engagement Department at Fringe Theatre. Reporting to the Manager of Volunteers & Engagement, this position is responsible for implementing Fringe’s Volunteer engagement program. This includes supporting recruitment, screening, orientation, training, supervision and support of Festival Volunteers. Administratively, this role is responsible for direct communications with Volunteers, scheduling meetings and events, note taking, and end of season reporting. This is a contract position that requires some evening and weekend work. There is an expectation that staff are reasonably available leading up to and including the Edmonton International Fringe Theatre Festival, August 13 –23, 2026.

Is it you we’re looking for?

You value the importance of volunteerism in building community. You offer exceptional customer service and champion radical hospitality. You think strategically and communicate clearly. You’re comfortable communicating in a variety of ways, including in-person, over the phone, over email, and in leading large groups. You have phenomenal attention to detail and time management skills. You can manage multiple projects with exact deadlines. You highly value collaboration and love working as part of a big, creative team full of big, creative personalities. You understand the importance of relationship group engagement and retention. You thrive in an evolving environment where no two days are the same. You bring an open and positive energy to everything you do. You’ve got a great sense of humour and desire to make the arts industry (if not the world!) a better place. A love for Fringe, live theatre, and the local arts scene helps, too.

Job Description

• Serve as a liaison between Volunteers and other Fringe partners including staff, artists, patrons, donors, sponsors, and clients.
• Recruit Volunteers, screen Volunteer applications, and support Volunteer team placements, onboarding, training, scheduling, and evaluation.
• Support Volunteer orientation and training, including identifying new opportunities for training and professional development.
• Understand all Volunteer policies, procedures, and programs, and implement them as required.
• Support Fringe’s commitments to 35/50, Anti-Racism, and Safer Spaces.
• Ensure Volunteer perspectives and ideas are reflected in the organization.
• Ensure Volunteers feel appreciated and valued for their work with Fringe Theatre through the development and support of formal and informal recognition initiatives.
• Ensure Volunteers feel heard and supported as they navigate challenging situations.
• Supervise, support, and evaluate Volunteer program initiatives, including on-site supervision and support of Volunteers during Festival; responding to inquiries, concerns, incidents, and disciplinary issues should they arise; and gathering feedback from Volunteers through formal and informal channels like meetings, surveys, conversations etc.; and
• Support the overall efficiency, effectiveness, and evolution of the Volunteer program.

Qualifications

• This position requires some lifting, loading, and unloading of event supplies and equipment.
• Any Volunteer certifications and First Aid are considered an asset; and
• Candidate will be required to provide a Vulnerable Sector Check including a Police Information Check.

The ideal candidate has training and at least a few years’ experience in Volunteer coordination and/or as an active Volunteer in the community. If you have the drive but not the years’ experience, still throw your hat in the ring. We want to work with someone passionate who wants to learn.

To Apply

Please email your cover letter and resume to [e-mail] by 11:59 PM on Sunday, January 18, 2026 with “Coordinator of Volunteer Engagement” in the subject line. We thank everyone who applies, but only those selected for an interview will be contacted.