Food Services Manager

Optima Living; Victoria; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community care organization in Victoria, BC is seeking a Food Services Manager to oversee the food services team and ensure the delivery of quality home-cooked meals to residents. The ideal candidate will have at least two years of experience in food service, strong leadership skills, and the ability to maintain high standards of safety and sanitation. This role supports a resident-centered approach and fosters team engagement.

Qualifications

• Minimum of two (2) years experience with restaurant or home-cooking.
• Strong background in food services in a residential care setting or hotel.
• Leadership experience in food services is required.

Responsibilities

• Supervise the food services team and ensure quality home-cooked meals.
• Manage budgets and recruitment of new team members.
• Order and receive food service items, ensuring compliance and safety.

Skills

Team leadership

Food service knowledge

Problem-solving

Interpersonal communication

Organizational skills

Job description

Let us welcome you home to The Kensington in Victoria, BC.

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Living communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

The Food Services Manager is responsible for the well‑being of the residents through the preparation and delivery of home‑cooked meals, as well as supervision of the food services team. This position reports to the General Manager.

Key Responsibilities

Team Leading & Engagement

• Provides coaching & mentoring
• Conducts performance evaluations
• Promotes team building and engagement
• Manage and meet the financial commitments in the unit budgets

Administration & Compliances

• Recruitment of new team members as needed, including skill‑based interviews
• Preparing staff schedule
• Completion of bi‑weekly payroll for culinary department
• Maintains provincial compliance standards to ensure successful inspections
• Ensure OH and S and WHMIS policies and procedures are maintained
• Ensure the environment is safe and sanitary for staff and residents; makes efforts to reduce safety hazards, accidents, and injuries where possible
• Interact with residents to resolve inquiries in a friendly, service‑oriented manner

Food Services Operations & Inventory Management

• Order and receive food services items
• Menu planning and production
• Hands on position assisting cooks with food preparation and cooking as required
• Cook quality, home‑style meals while considering dietary restrictions when required
• Store food in designated areas following all food safety and sanitation procedures
• Ensure proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
• Monitor inventory and deliveries of products and supplies
• Other duties as assigned to support operational requirements

Qualifications and Experience

• Minimum of two (2) year experience with restaurant or home-cooking
• Strong background in food services in a residential care setting or hotel
• Leadership experience in food services is required
• Exceptional interpersonal skills with peers, residents, visitors, and operational partners
• Superior organizational skills with the ability to handle fast paced environment
• Comprehensive food services knowledge, including focus on quality, production, sanitation, and presentation
• Superior oral and written communication skills
• Demonstrate the ability to prioritize and problem solve
• Ability to stand for extended periods of time

Conditions of Employment

• Food Safe Certification
• Clear Police Information Check
• Clear Vulnerable Sector Check