Food Service Director

Groupe Compass Quebec ltée.; New Westminster; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading foodservice company seeks a Food Service Director in New Westminster, British Columbia. The successful candidate will oversee daily operations, manage staff, and ensure compliance with quality standards. Essential qualifications include a college diploma in hospitality/food service and at least 3 years of relevant experience. Join us and help shape the future of dining for students and staff.

Qualifications

• 3 years relevant experience within food service or hospitality industry.
• Proven experience in managing, supervising, and coaching others.
• Strong written and verbal communication skills.

Responsibilities

• Manage day-to-day operations and delegate work to ensure service delivery.
• Coordinate scheduling of unit staff to ensure adequate coverage.
• Manage costs to stay within the unit budget.
• Resolve requests, complaints, and concerns efficiently.
• Ensure compliance with Quality Assurance and Health & Safety policies.

Skills

Customer service skills

Interpersonal skills

Leadership skills

Organizational skills

Time management skills

Education

College diploma in hospitality or food service

Job description

Overview

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells?

We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Job Summary

The Food Service Director is responsible to manage day-to-day operations for a single unit, including ensuring that work is completed, scheduling staff, controlling costs, resolving issues or complaints, and managing people.

Responsibilities

• Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
• Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
• Manage costs to stay within unit budget
• Resolve requests, complaints, and concerns
• Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
• Manage, coach, and develop unit staff to achieve unit and team goals

Qualifications

• College diploma in hospitality or food service or equivalent experience
• 3 years’ relevant experience within food service or hospitality industry
• Past experience with managing, supervising, coaching and developing others
• Strong customer service and interpersonal skills
• Basic financial and budgeting skills
• Solid written and verbal communication skills
• Proven organizational, time management and leadership skills

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.