Food Service Director

Groupe Compass Quebec ltée.; Fredericton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading foodservice and support services company is seeking a Food Service Director to manage daily operations in Fredericton. The role requires overseeing staff, ensuring service standards, and managing budgets effectively. Ideal candidates will have at least three years in food service, a college diploma in hospitality, and strong leadership skills. This opportunity promises a rewarding career in a diverse and inclusive environment.

Benefits

Comprehensive health, vision, and dental care

Mental Health and Wellness support

Diverse and inclusive work environment

Training and career development opportunities

Qualifications

• 3 years’ relevant experience within food service or hospitality industry.
• Strong customer service and interpersonal skills.
• Basic financial and budgeting skills.

Responsibilities

• Manage the day-to-day operations of the unit.
• Coordinate scheduling of unit staff.
• Manage costs to stay within budget.
• Resolve requests, complaints, and concerns.
• Monitor compliance with Quality Assurance and Health & Safety policies.
• Manage, coach, and develop unit staff.

Skills

Customer service

Interpersonal skills

Time management

Leadership

Education

College diploma in hospitality or food service

Job description

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. just now is our Mental Health and Well-Being initiative that was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. Visit our Stronger Together Compass website at www.strongertogethercompass.com. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells? We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video!

Job Summary

The Food Service Director is responsible to manage day-to-day operations for a single unit, including ensuring that work is completed, scheduling staff, controlling costs, resolving issues or complaints, and managing people.

Now, If You Were To Come On Board As a Food Service Director, We’d Ask You To Do The Following For Us

Responsibilities

• Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
• Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
• Manage costs to stay within unit budget
• Resolve requests, complaints, and concerns
• Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
• Manage, coach, and develop unit staff to achieve unit and team goals

Think you have what it takes to be our Food Service Director? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

Qualifications

• College diploma in hospitality or food service or equivalent experience
• 3 years’ relevant experience within food service or hospitality industry
• Past experience with managing, supervising, coaching and developing others
• Strong customer service and interpersonal skills
• Basic financial and budgeting skills
• Solid written and verbal communication skills
• Proven organizational, time management and leadership skills

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.