Food & Beverage Cashier-RRCR

Great Canadian Entertainment; Richmond; On-site; CAD 35,000 - 45,000; Full time

Job summary

A hospitality company in Metro Vancouver seeks an experienced F&B Cashier to provide exceptional customer service at River Rock Casino Resort. Responsibilities include managing guest bills, handling payments, and maintaining a clean cashier area. Candidates should have at least one year of cash handling experience and possess great interpersonal skills. A Serving It Right certificate is required. Join us to create great experiences and memories for our guests.

Qualifications

• Minimum 1 year of recent cash handling and customer service experience.
• Exceptional interpersonal and communications skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Entering guest bills into the POS system.
• Handling payments by credit and debit cards as well as cash.
• Maintaining and balancing cash float.

Skills

Customer service

Cash handling

Interpersonal skills

Ability to work under pressure

Education

Serving It Right certificate

Tools

POS systems

Job description

Overview

River Rock Casino Resort is seeking a hardworking, upbeat and experienced F&B Cashier to join our team. You will also be responsible for providing exceptional customer service, managing guest bills and working under the direction of the F&B Shift Managers.

Responsibilities

• Entering guest bills into the POS
• Handling payments by credit card, debit cards and cash
• Explaining pricing to guests if requested for clarification
• Maintaining and balancing cash float
• Keeping cashier stand and area clean
• Performing opening and closing duties as required
• Ensuring adequate stock of napkins, cutlery etc.
• Assisting with food expediting and table clearing as needed
• Placing / dispatching food and beverage orders
• Liaising and communicating effectively with other operational departments
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Other tasks as assigned or directed

Qualifications

• Minimum 1 year of recent cash handling and customer service experience
• Exceptional interpersonal and communications skills
• Ability to handle multiple tasks at one time
• Must be able to work in a fast paced, busy environment
• Must work well under pressure
• Experience in Food and Beverage is an asset
• POS experience as asset
• Serving It Right certificate required
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
• A willingness to learn, develop and achieve new skills for personal and professional development
• Live GCE’s Values on the job : Integrity, Service Excellence, Drive to Succeed, Team Engagement and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence