food and beverage service manager

Real Fruit Bubble Tea INC.; Niagara-on-the-Lake; On-site; CAD 45,000 - 60,000; Full time

Job summary

Une entreprise de restauration locale située à Niagara-on-the-Lake recherche un gestionnaire compétent pour superviser les opérations quotidiennes, analyser le budget, et assurer un excellent service client. Le candidat idéal doit avoir une expérience de 3 à 5 ans en gestion de restaurant et être capable de travailler dans un environnement dynamique. Des compétences en gestion de budget et en supervision du personnel sont essentielles.

Benefits

Plan dentaire

Assurance santé

Congés payés

Qualifications

• 3 à 5 ans d'expérience en gestion de restaurant.
• Excellentes compétences en communication verbale.
• Capacité à former et superviser le personnel.

Responsibilities

• Analyser le budget pour augmenter les profits.
• Évaluer les opérations quotidiennes.
• Surveiller les performances du personnel.

Skills

Gestion de budget

Service à la clientèle

Supervision du personnel

Capacité à travailler sous pression

Education

Diplôme collégial ou CEGEP

Tools

MS Office

Système de point de vente

Job description

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 36 to 40 hours per week

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?

Experience

• 3 years to less than 5 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Paid time off (volunteering or personal days)