Flooring Sales Associate

J.D. Irving, Limited; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home improvement destination in Halifax, Canada seeks a Flooring Sales Associate responsible for providing superior customer service and building lasting relationships. The ideal candidate will have strong communication skills, a positive attitude, and proficiency in Microsoft Office. Flexible availability is essential as the role requires working various shifts. Knowledge of flooring products is a plus.

Qualifications

• Ability to lift up to 55 lbs.
• Flexible availability to work days, evenings, and weekends (rotating 8-hour shifts).

Responsibilities

• Build connections that foster long-lasting relationships with customers.
• Provide superior customer service by adhering to our sales and service model.
• Record measurements for customers and perform basic calculations.
• Complete sales and arrange deliveries.
• Learn about new products and attend training.
• Manage and process sales orders using Excel and D365.
• Maintain store standards, including inventory and merchandising.
• Prioritize safety in all tasks.

Skills

Strong communication skills

Collaborative team player

Self-motivated

Positive attitude

Knowledge of flooring

High attention to detail

Flexible availability

Proficiency in Microsoft Office Suite

Education

Grade 12 diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft Teams

D365

Job description

Overview

If you ask our Flooring Sales Associates what they enjoy most about working at KENT, they'll tell you it's the opportunity to work with people, learn about products and their functionality in customers' homes. They also appreciate being part of a great team, having flexible schedules, and the potential to advance into roles in operations and commissioned sales. As the leading home improvement destination in Atlantic Canada, our associates take pride in delivering top-quality customer service!

Qualifications

• Strong communication skills and a collaborative team player.
• Self-motivated and proactive in serving customers.
• Positive attitude and willingness to learn and be cross trained in other departments.
• Knowledge of flooring is an asset.
• High attention to detail.
• Ability to lift up to 55 lbs.
• Flexible availability to work days, evenings, and weekends (rotating 8-hour shifts).
• Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
• Grade 12 diploma or equivalent is an asset.

Responsibilities

• Build connections that foster long-lasting relationships with customers.
• Provide superior customer service by adhering to our sales and service model.
• Record measurements for customers and perform basic calculations, such as converting inches to feet, and calculating linear feet and square footage.
• Complete sales and arrange deliveries.
• Learn about new products and attend Flooring department-specific training when available.
• Manage and process sales orders using Excel and D365.
• Approach interactions and learning opportunities with a curious mindset.
• Maintain store standards, including inventory, replenishment, and merchandising.
• Prioritize safety in all tasks.