Financial Services Advisor — Customer-Centric Sales

goeasy; Strathroy-Caradoc; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading lease-to-own business in Strathroy-Caradoc is looking for a Financial Service Representative to engage customers and educate them on financial products. You will build relationships over various channels and handle sales-driven tasks in a supportive and inclusive environment. This role requires excellent communication and negotiation skills, alongside a strong motivation to assist customers effectively.

Benefits

RRSP match and Employee Share Purchase Plan

Employee discounts on furniture and electronics

24/7 healthcare with Virtual Doctor Appointments

Customizable benefits package

Paid birthday off

Paid vacation and personal days

Qualifications

• Experience in a customer-facing environment, comfortable interacting with customers over the phone.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis.

Responsibilities

• Build strong relationships by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate empathy for customers by understanding their situation and needs.
• Educate and empower customers to achieve their financial goals.

Skills

Excellent communication skills

Customer service experience

Objection handling

Sales motivation

Negotiation skills

Job description

A leading lease-to-own business in Strathroy-Caradoc is looking for a Financial Service Representative to engage customers and educate them on financial products. You will build relationships over various channels and handle sales-driven tasks in a supportive and inclusive environment. This role requires excellent communication and negotiation skills, alongside a strong motivation to assist customers effectively.