Field Service Technician - Laboratory

Mettler-Toledo International, Inc; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

A global leader in precision instruments is seeking a Field Service Technician for Alberta. Responsibilities include installations, calibrations, and preventive maintenance on laboratory equipment. Candidates should have a minimum 2-year diploma in Engineering/Electronics and relevant technical experience. The position offers various benefits including medical and dental coverage, and requires the ability to travel within Canada and the U.S.

Benefits

Medical, dental, prescription drug, and vision care coverage

Paid time off

Short- and long-term disability

Employee Assistance Program

Qualifications

• Minimum 2-year college diploma in Engineering/Electronics/Instrumentation Technology and experience in a technical support role.
• Ability to lift, transport and place test weights and equipment of up to 20 Kg.
• Must possess a valid Driver's License.
• Willing to work overtime.
• Ability to travel within Canada and the U.S.
• Must be legally entitled to work in Canada.

Responsibilities

• Troubleshoot and repair all products within the Business Group.
• Perform system and equipment installations, calibrations and preventative maintenance duties.
• Ensure customer uptime requirements are met.
• Complete system configuration and testing prior to delivery.
• Provide technical solutions to customers and sales force.

Skills

Technical troubleshooting

Technical installation

Customer service

Education

Minimum 2-year college diploma in Engineering/Electronics/Instrumentation Technology

Job description

Overview

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening And Your Responsibilities

Mettler Toledo is seeking to hire a Field Service Technician to cover Edmonton and surrounding region. As a Field Service Technician, you will be responsible for performing installations, calibrations and preventative maintenance (PM) on laboratory equipment. This equipment will include weighing devices as well as other equipment as per business needs in the applicable service territory.

Essential Duties And Responsibilities

• Troubleshoot and repair all Mettler Toledo products within the Business Group.
• Perform system and equipment installations, calibrations and preventative maintenance duties as required.
• Ensure customer uptime requirements are met and that PM work at assigned accounts are completed on time.
• Complete system configuration and testing prior to delivery.
• Provide technical solutions consultant and application support to the customer and the sales force.
• Responsible for resolving first line customer complaints and invoicing problems.
• Ensure vehicle service and maintenance requirements are met.
• All other duties as assigned.

What You Need To Succeed

• Minimum 2-year college diploma in Engineering/Electronics/Instrumentation Technology and/or Computer Science and experience in a technical support role, technical troubleshooting or technical installation in the industrial electronics technology marketplace is required.
• The ability to lift, transport and place test weights and equipment of up to 20 Kg
• Must possess a valid Driver's License
• Willing to work overtime
• Ability to travel within Canada and the U.S.
• Must be legally entitled to work in Canada

Our Offer To You

• Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
• All the usual benefits such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [e-mail].

References

Visible link: https://www.eeoc.gov/employees-job-applicants

About Mettler-Toledo

A Passion for Precision. Working at METTLER TOLEDO means making a significant positive impact through innovation. Our instruments are detecting, measuring, and weighing everything from nectar in an ant to asteroids from space. From the infinitely small to the largest of vehicles or airplanes, we are the leaders across our categories. We believe that everyone can make a difference. By joining our team, you can make a major contribution to our Company’s global progress and success. Together, we will lead with exceptional innovative solutions and services for our customers. If you are passionate about precision, accuracy, and quality, come on board and join our One Team!