Field Service Technician, Bilingual (Printing Technology) -Saint John/St. Stephen Area, NB

Customer Engineering Services; Saint John; On-site; CAD 45,000 - 60,000; Full time

Job summary

A nationwide technical service company is seeking a Field Service Technician in Saint John. This role requires troubleshooting and repairing printers in various business environments. The ideal candidate must be fully bilingual in French and English and reside in the area. Competitive salary of $45,000–$60,000 with additional benefits like mileage reimbursement and health spending account. Immediate start available.

Benefits

Competitive salary

Generous mileage reimbursement

Health Spending Account (HSA)

Career advancement opportunities

Comprehensive training

Qualifications

• Must be fully bilingual (French and English).
• Currently reside in the posted city.
• Comfortable with daily travel and occasional overnight stays.
• Hold a valid driver’s license with a clean driving record.
• Legally entitled to work in Canada.
• Repair experience with workgroup or office printers.

Responsibilities

• Service and repair commercial/workgroup printers.
• Troubleshoot equipment issues.
• Maintain accurate service records.
• Build strong relationships with customers.

Skills

Bilingual (French and English)

Strong technical or mechanical aptitude

Excellent communication and customer service skills

Troubleshooting and diagnostic abilities

Education

Associate’s degree in a technical field or equivalent electro-mechanical training

Tools

Hand tools

Computer applications

Job description

Overview

At Coast To Coast Technical Services, we are a team of experienced field service professionals and dedicated leaders, strategically located across Canada. From coast to coast, we deliver responsive, reliable, and results-driven support on behalf of the companies we proudly represent.

Our mission is to provide a level of service that promotes the future sales of our clients’ products and services. Everything we do—everything—is driven by our core philosophy: Protect the Brand.

Our vision is simple: To be the most highly regarded services company in Canada by consistently delivering exceptional, brand-enhancing technical service.

Why Join Us?

• Steady weekday schedule – Monday–Friday daytime role (generally 8–5)
• Immediate start – we will train you!
• Competitive pay ($45,000–$60,000) + mileage reimbursement
• Health Spending Account (HSA) to supplement your benefits
• Career growth opportunities – we promote from within
• Business expenses reimbursed – we invest in your success

If you enjoy hands-on mechanical work, problem-solving, and getting out in the field instead of sitting at a desk, this could be the perfect role for you!

A Day in the Life

• Start your day from home – no need to report to an office first
• Travel to customer sites in your territory to service printers and office equipment
• Perform preventive maintenance, troubleshooting, and repairs
• Provide basic customer training on equipment use
• Close out service calls with accurate records and parts usage
• Wrap up your day knowing you’ve solved problems and helped customers get back to business

What You’ll Do

• Service and repair commercial/workgroup printers in business environments
• Troubleshoot equipment issues and follow service procedures
• Install upgrades and modifications to optimize performance
• Maintain accurate service records and a small inventory of parts
• Build strong relationships with customers through excellent service

Requirements

• You must be fully bilingual (French and English)
• You must currently reside in the posted city
• You must be comfortable with daily travel (regional) and occasional overnight stays
• You must hold a valid driver’s license with a clean driving record (Motor Vehicle Report required)
• You must be legally entitled to work in Canada
• Enjoy learning about and working with different technologies
• Have strong technical or mechanical aptitude (experience with tools, engines, or equipment is a plus!)
• Be proficient with hand tools and computer applications
• Have excellent communication and customer service skills
• Demonstrate strong troubleshooting and diagnostic abilities
• Be able to lift up to 23 kg and work independently
• Repair experience with workgroup or office printers
• Field service experience in a customer-facing role
• Associate’s degree in a technical field or equivalent electro-mechanical training
• A reliable vehicle to travel to customer sites

Benefits

• Competitive salary: $45,000–$60,000 (based on experience)
• Generous mileage reimbursement
• Health Spending Account (HSA) to support your health and wellness needs
• Business expense reimbursement
• Career advancement opportunities as we continue to grow
• Comprehensive training to set you up for success
• Immediate start available!

Equal Employment Opportunity

At Coast To Coast we are committed to building a workforce that reflects the diversity of the communities we serve across Canada. We are an equal opportunity employer and encourage applications from individuals of all backgrounds, identities, and abilities.

We welcome and value the unique contributions of people regardless of race, national or ethnic origin, colour, religion, age, gender identity or expression, sexual orientation, marital or family status, disability, or any other protected ground under applicable human rights legislation.

By fostering a respectful, inclusive, and barrier-free workplace, we believe we can better serve our customers, support our teams, and thrive as an innovative and socially responsible company.