Field Service Technician

Total PowerGen Solutions; Sackville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading power generation company in Sackville, New Brunswick, is looking for a Field Service Technician. The role involves emergency service and maintenance on generators, with a strong emphasis on customer relationships and technical abilities. Applicants should have at least 3 years of field experience, a valid driver's license, and knowledge of both electrical and mechanical systems. The position requires flexibility, as after-hours on-call work and occasional travel may be necessary. Comprehensive benefits, including an RRSP matching program, are offered.

Benefits

Employer RRSP matching program

Health & wellness spending accounts

Paid time off and statutory holidays

Tuition reimbursement

Company vehicle for select roles

Qualifications

• Minimum 3 years’ experience as a generator field service technician.
• Working knowledge of D/C and A/C electrical systems.
• Comfortable using MS Office suite including Outlook.

Responsibilities

• Perform emergency service, preventative maintenance, and repairs.
• Test and verify electrical component operations.
• Build strong customer relationships through professional communications.

Skills

Generator field service experience

Customer service skills

Troubleshooting skills

Electrical systems knowledge

Mechanical skills

Education

Power Generation Diploma

Certified Mechanic

Licensed Electrician

Tools

MS Office Suite

Job description

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• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Nova Scotia.
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
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We Offer

• Employer RRSP matching program.
• Health & wellness spending accounts and Employee Assistance Program.
• Paid time off and statutory holidays.
• Tuition reimbursement and professional development opportunities.
• Company vehicle for select roles and on-site parking.