Fibre Network Support Co-op | Tech & Troubleshooting

Ezetop LLC; Bracebridge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A technology services provider in Muskoka District is looking for a Technical Support Centre Co-op Student to assist with technical duties related to their fibre-optic Internet network. Responsibilities include delivering support for internet and phone services and troubleshooting issues. Candidates should be enrolled in a computer science or networking program and have strong communication skills. This is a paid co-op role offering $21.00 per hour for four months during the summer of 2026.

Qualifications

• Currently enrolled in a college or university computer science or networking co-op program.
• Excellent verbal and written English skills for communication with clients and team members.
• Strong communication, documentation, and organizational skills.

Responsibilities

• Deliver technical support for internet, phone, and television services.
• Respond to customer inquiries via email, phone, and chatbots.
• Accurately document all activities in the company’s work order system.

Skills

Verbal and written communication

Troubleshooting and break/fix experience

Knowledge of incident management

Education

Currently enrolled in a computer science or networking co-op program

Tools

Ethernet

Optical Time Domain Reflectometer (OTDR)

Power meters

Light sources

Job description

A technology services provider in Muskoka District is looking for a Technical Support Centre Co-op Student to assist with technical duties related to their fibre-optic Internet network. Responsibilities include delivering support for internet and phone services and troubleshooting issues. Candidates should be enrolled in a computer science or networking program and have strong communication skills. This is a paid co-op role offering $21.00 per hour for four months during the summer of 2026.