Family Support Worker, Children's Services

MTW Employment Services; Greenstone; On-site; CAD 51,000 - 60,000; Full time

Job summary

A community-focused organization is seeking a Family Support Worker for a full-time role in Geraldton, Ontario. The successful candidate will support children and youth with mental health challenges through comprehensive case management, education, and facilitation of supportive groups. Candidates should have a college diploma in related fields and three years of experience in a mental health or developmental services environment. This position includes competitive employer-paid health benefits and significant vacation time.

Benefits

Competitive health and dental benefits

Paid sick time

4 weeks vacation

Flexible work schedule

Relocation financial assistance

Qualifications

• Three years’ experience in mental health or developmental services.
• Ability to develop sustainable, professional relationships with families.
• Knowledge of Ontario child protection system and relevant legislation.

Responsibilities

• Facilitate connections to services for clients through comprehensive case management.
• Develop Personal Plans of Care with clients and families.
• Maintain confidentiality and adhere to ethical guidelines.

Skills

Supportive counseling

Goal setting

Group facilitation

Communication

Knowledge of child protection

Education

College Diploma in community and social services

Tools

Microsoft Office

Job description

Overview

Family Support Worker, Children’s Services

Company: North of Superior Counselling Programs

Location: Geraldton, ON

Duration: 12 month contract

Salary: $51,901.07 - $59,325.32 per annum*

Summary

The Family Support Worker (FSW), Children’s Services is a full-time (37.5 hours per week), 12-month contract role based on-site, in-person in Geraldton, ON.

Working within a Recovery Framework, the FSW supports children and youth (birth to 17 years of age) living with mental health challenges and/or developmental disabilities, and their families/guardians and communities across the District of Thunder Bay. The FSW works as an integral part of a clinical team, and collaboratively with Children’s Counsellors, and is responsible to provide mental health and developmental supports, including but not limited to: targeted prevention (e.g., education, facilitation of psycho-social educational groups, presentations, etc.), case management and service coordination including referrals to specialized services, crisis response and family support. The FSW reports directly to the assigned Clinical Services Manager.

Responsibilities

• Facilitate the removal of barriers to care and connect clients to appropriate services via the Access Network and liaising with physicians, community agencies and care providers, ensuring wrapping around services to meet holistic client needs.
• Individually and/or collaboratively develop Personal Plans of Care with clients/families based on person-centered planning, self-determination and choice; provide services aligned with these plans.
• Provide education, information, referral and case management.
• Develop and/or facilitate psycho-educational and/or support groups for children, youth and families/guardians.
• Facilitate educational workshops and presentations.
• Ensure protection and rights of children and families/guardians are addressed in accordance with applicable legislation, Standards of Practice and NOSP policies and procedures.
• Maintain a client caseload and document all client engagement, case management activities and progress in the electronic client clinical record.
• Maintain confidentiality and work in accordance with the ethical guidelines of the Ontario College of Social Workers & Social Service Workers.
• Participate in clinical supervision and performance enhancement processes; develop personal goals for ongoing learning and self-evaluation.
• Assist, precept and provide support for colleagues, students and others to enhance clinical practice.

Qualifications/Requirements

• College Diploma in a field related to community and social services and/or human services; university degree in Human Service Field preferred.
• Eligibility for regulated membership in a regulated profession preferred.
• Three years’ experience in a mental health and/or developmental services agency providing interventions and/or support for children, youth and families preferred.
• Ability to support families and develop sustainable, professional relationships.
• Experience in goal setting and plans of care based on person-centered care planning, self-determination and choice.
• Experience with one-on-one supportive counselling, skill-building and group facilitation; development of psycho-educational groups, workshops and presentations.
• Knowledge of the Ontario child protection system and relevant legislation.
• Commitment to diversity, equity, and inclusion; anti-oppressive/anti-racist service delivery; understanding of Indigenous and BIPOC communities and related privacy and PHIPA practices.
• Independent and interdisciplinary teamwork abilities; strong written and oral communication; working knowledge of Microsoft Office.
• ASIST considered an asset.
• Understanding of scope of practice and regulatory standards.

Other Requirements

• A Vulnerable Sector police check prior to commencement; positive checks reviewed for suitability to duties.

Benefits

• Competitive employer-paid health and dental benefits with paid sick time; HOOPP pension plan.
• 12 paid statutory holidays with winter shutdown; 4 weeks’ vacation with 3 Family Care Days and 3 Floater Days pro-rated for year one.
• Expense reimbursement for mileage and meals when traveling; flexible work schedule after accrual of flex time; opportunities for growth and professional development.
• Agency Wellness Committee initiatives; relocation financial assistance available.

About NOSP

North of Superior Counselling Programs is an equal-opportunity employer that values diversity and inclusion. We encourage qualified candidates reflecting the communities we serve to apply. We support accessibility and provide accommodations in the hiring process as per the Ontario Human Rights Code, AODA, and NOSP policies.

We thank all applicants; however, only those selected for interviews will be contacted.