Facilities Manager

Syneos Health, Inc.; Quebec; On-site; CAD 80,000 - 100,000; Full time

Job summary

A biopharmaceutical solutions organization based in Quebec City is seeking a Facilities Manager to oversee operations in a highly regulated environment. The role includes managing facility operations, supporting a team of professionals, and ensuring compliance with safety protocols and regulations. Candidates should have a degree in facilities management or a related field and previous experience in a leadership role. Strong organizational and leadership skills are essential for maintaining an efficient and safe working environment.

Qualifications

• Proven experience in facilities management or similar leadership role, preferably in a laboratory or clinical unit setting.
• Strong knowledge of facility management principles and best practices.
• Ability to work in a highly regulated environment.

Responsibilities

• Oversee operations of office environments and laboratory/clinical units.
• Develop and manage facilities budget and maintain compliance with regulations.
• Lead and manage a team, providing support and guidance.

Skills

Leadership skills

Time management

Communication skills

Vendor management

Education

Bachelor's degree in facilities management or related field preferred

Job description

Updated: December 4, 2025
Location: Quebec City, QC, Canada
Job ID:25103767

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

Experienced and dynamic individual responsible for all service and operations for the site(s). This role will oversee all aspects of the facility’s operations, including maintenance, space planning, vendor management, safety protocols, budgeting and ensuring a productive work environment. Work will be carried out in a highly regulated (GxP) environment and as such must be detail oriented. Lead and provide strategic direction to a team of professionals. Primary focus is ensuring a safe, efficient, and comfortable working environment for all employees while providing leadership and guidance to your team.

Develop and implement comprehensive facility management.

Lead and manage a team of professionals, providing direction, support, and guidance to ensure the successful execution of their responsibilities and development.

Oversee the day-to-day operations and maintenance of both office environments and laboratory or clinical units, ensuring compliance with in-country regulatory requirements and industry standards.

Develop and implement policies, procedures, and best practices related to office operations and maintenance.

Collaborate with cross-functional teams, such as IT, HR, Legal/Compliance and Finance, to ensure seamless coordination of office-related activities.

Manage vendor relationships, including procurement, contract negotiation, performance evaluation, and issue resolution.

Serve as point of contact for landlord relations; address any facility-related concerns or issues with the landlord as necessary.

Develop and manage the facilities budget, ensuring cost-effective solutions without compromising quality or safety.

Conduct regular inspections of the facilities to identify maintenance needs or potential safety hazards; coordinate necessary repairs or improvements. This may include technical building services, including but not limited to: HVAC, Plumbing (specialized gases and/or water systems and/or Electrical (including UPS and Generator service).

Implement energy management strategies to optimize energy usage and promote sustainability initiatives within the facility.

Oversee space planning initiatives, including office moves, additions, changes, and furniture procurement. Partner with the business unit to support operational needs and expansion of technical facilities.

Ensure proper inventory management of office consumables, equipment, and supplies.

Coordinate emergency response plans and drills to ensure the safety and security of employees in case of emergencies.

Maintain accurate records related to facilities management activities, including maintenance logs, vendor contracts, and compliance documentation. These records must be maintained to GxP standards.

Support, develop and/or implement processes and procedures for the management, storage, and disposal of regulated waste streams (chemical, biological, radiological, etc.).

Stay updated on industry trends and best practices in office and laboratory or clinical facilities management; recommend improvements or innovative solutions as appropriate.

Foster a positive work environment by promoting teamwork, collaboration, and employee engagement within the office facilities team.

Minimum travel may be required (up to 25%).

Qualifications

• Bachelor's degree in facilities management, business administration, or a related field preferred.
• Proven experience in a technical facilities management or a similar leadership role, preferably in a laboratory or clinical unit setting.
• Strong knowledge of facility management principles and best practices.
• Excellent leadership skills with the ability to motivate and inspire a team.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills with the ability to interact with employees at all levels of the organization.
• Ability to work in a highly regulated environment.
• Proficient in using office management software and tools.
• Knowledge of health and safety regulations and practices.
• Experience in vendor management and contract negotiation.
• Ability to handle confidential information with discretion and maintain a high level of professionalism.
• Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.

Disclaimer

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

We are committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.