Executive Director - Business Services

Winnipeg Regional Health Authority; Winnipeg; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A regional health authority in Manitoba is seeking an experienced senior manager for Digital Shared Services to oversee business transformation and ICT systems management. The ideal candidate has 15 years of leadership experience, including senior roles in strategic planning and operational support. Key responsibilities include managing cross-functional teams and IT services, and leveraging technologies like SAP. This position offers a hybrid work arrangement, contributing significantly to improving health services for the community.

Qualifications

• 15 years progressive experience in senior management roles.
• Experience leading matrixed teams and operational support.
• Strong program/project management capabilities.

Responsibilities

• Manage business transformation and system implementation.
• Lead cross-functional teams and deliver executive presentations.
• Ensure operational support for business services.

Skills

Business transformation

Strategic planning

Program management

Collaboration technologies

ITIL processes

Education

Post-secondary degree in business, computer science, or technology

Tools

SAP

Microsoft Office

Job description

Department / Unit: Digital Shared Services

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days; Standby coverage as required; On Call

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Experience

• 15 years of progressive experience including:
  • 10 years of senior or executive management experience in business transformation, strategic planning, participating in business services planning, process development and system implementation, and leading the management of business information systems for a large ICT services organization ensuring operational sustainment and service management according to ITIL processes and running a 24/7 on-call support team.
  • 5 years of experience leading a matrixed team to ensure collaboration and effective operations, working in a leadership role managing operational support for business systems, services and technologies including ERP (such as SAP), collaboration technologies, and office productivity technology systems (such as Microsoft Office, Skype, and Adobe productivity, communication and collaboration tools).
  • 5 years of experience applying strong program/project management in leading multiple, large, cross-functional teams on projects, delivering executive-level presentations and influencing, leading and managing negotiations with senior-level management and key internal and external stakeholders.

Education (Degree/Diploma/Certificate)

• Post-secondary or post-graduate degree in business, computer science or technology from an accredited educational institution; an equivalent combination of education and experience may be considered.
• Vendor certification in system administration and analysis in the organization’s current enterprise resource planning (ERP) system is an asset.

Certification/Licensure/Registration

• Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.
• Able to work safely in a typical computerized office environment, be available for regular travel within the province, and lift and move items of up to approximately 25 pounds.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.