Environmental Services Supervisor

Groupe Compass Quebec ltée.; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading foodservice company is seeking a Floating Environmental Services Housekeeping Supervisor in Calgary, Alberta. The role involves overseeing housekeeping activities, managing staff schedules, and ensuring cleanliness in an office environment. Ideal candidates will have 1-2 years of supervisory experience and excellent communication skills. Join us to enhance your career in a diverse and supportive workplace.

Qualifications

• 1-2 years of experience as a Supervisor in housekeeping or service-related field.
• Experience in improving operational processes.
• Ability to work under stressful conditions.

Responsibilities

• Process customer service inquiries and calls.
• Coordinate and support housekeeping activities in the office.
• Monitor quality through the Quality Assurance program.
• Manage staff scheduling and payroll updates.

Skills

Excellent customer service skills

Excellent written and verbal communication skills

Sound labour relations skills

Excellent administrative and organizational skills

Knowledge of MS Word and Excel

Education

Post-secondary education in a related field

Job description

Overview

Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.

You might not know our name, but you know where we are. Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Job summary

Now, if you were to come on board as our Floating Environmental Services Housekeeping Supervisor, we’d ask you to do the following for us:

Responsibilities

• Be responsible for processing customer service inquiries and calls.
• Work with all levels of facility staff to coordinate and support all relevant housekeeping activities in an office environment.
• Ensure a high level of cleanliness in this facility is achieved.
• Monitor quality through an established Quality Assurance program and maintain a safe work environment at all times.
• Manage all aspects of staff scheduling, including: generating the master schedule, calling in replacement staff as needed, creating daily sign-in sheets, H&S training and documentation and updating the electronic payroll system.

Role

Think you have what it takes to be our Floating Environmental Services Housekeeping Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

Qualifications

• Minimum 1-2 years of experience as a Supervisor in housekeeping or service-related field with high customer/client contact required (ideally in an office environment); and post-secondary education in a related field.
• Experience in improving operational processes.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Sound labour relations skills.
• Ability to work under stressful conditions.
• Excellent administrative and organizational skills and an ability to prioritize effectively.
• Knowledge of MS Word and Excel.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.