Overview
We are a marketing consulting firm that strives to create significant business results for many of Canada’s leading organizations. Our consultants are pragmatic, organized and problem solvers who provide insights from a variety of industries, to manage and be a catalyst for positive change in organizations.
Are you a go-getter with a passion for making connections and driving results? Do you thrive in a fast-paced environment where every interaction is an opportunity to shine? If so, we want you to join our team as a Sales Representative for our Client TELUS Communications.
Job Description
- Communicate effectively with customers.
- Demonstrate excelling direct selling technique by engaging customers and providing product knowledge
- Respond to customer inquiries, research, resolve, and follow up on customer issues
- Assess customer needs and provide appropriate recommendations and solutions
- Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
- Pleasantly, and professionally work with customers to answer questions and de-escalate problems
Responsibilities
- Communicate effectively with customers.
- Demonstrate excelling direct selling technique by engaging customers and providing product knowledge
- Respond to customer inquiries, research, resolve, and follow up on customer issues
- Assess customer needs and provide appropriate recommendations and solutions
- Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
- Pleasantly, and professionally work with customers to answer questions and de-escalate problems
Qualifications
- Excellent communication skills, customer service skills, and superior interpersonal skills
- Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate environment
- The ability to empathize with and prioritize customer needs
- Effective problem-solving skills including decision making, time management & immediate prioritization of tasks as assigned
- The zeal to work successfully in a team environment as well as independently
What We Offer
- Commission based compensation dependent on commission rates associated to a successfully sold product
- Ongoing training and career development opportunities
- A supportive and inclusive company culture
- Opportunities for advancement within the organization
If you\'re ready to join a winning team, make a difference, and be part of something special, then we want to hear from you! Submit your resume and a brief cover letter.