Enterprise Activation Manager — Lead Large-Scale Onboarding

Ramp; Canada; Remote; CAD 162,000 - 271,000; Full time

Job summary

A leading financial operations platform in Canada is seeking a Customer Activation Manager to manage the implementation and onboarding of new customers. The ideal candidate will have at least 7 years of experience in customer success and strong project management skills. This role involves acting as a strategic consultant to customers and driving product utilization. Competitive salary range is $115,000-$191,500 based on location, and includes comprehensive benefits.

Benefits

100% medical, dental & vision insurance coverage

401k with employer match

Flexible PTO

Fertility HRA

WFH stipend

Wellness stipend

Parental Leave

Relocation support

Pet insurance

Qualifications

• Minimum 7 years of experience in customer success or similar roles.
• Experience managing enterprise customer relationships.
• Experience running complex implementation projects.

Responsibilities

• Project manage implementation and onboarding of new customers.
• Execute successful launches of the Ramp platform.
• Act as a strategic consultant guiding customers.
• Drive initial product utilization and revenue.

Skills

Project management

Customer relationship management

Communication skills

Problem-solving

Time management

Technical understanding

Education

Bachelor’s degree from an accredited university

Tools

Netsuite

QuickBooks

Xero

Sage

Job description

A leading financial operations platform in Canada is seeking a Customer Activation Manager to manage the implementation and onboarding of new customers. The ideal candidate will have at least 7 years of experience in customer success and strong project management skills. This role involves acting as a strategic consultant to customers and driving product utilization. Competitive salary range is $115,000-$191,500 based on location, and includes comprehensive benefits.