End User Systems Specialist - Unified Communications

J.D. Irving; New Brunswick; On-site; CAD 70,000 - 90,000; Full time

Job summary

A Canadian technology firm is seeking an End User System Specialist in New Brunswick. The successful candidate will deliver world-class solutions, engage in technical support, and implement strategies for optimal performance. A Bachelor's Degree and experience with M365 and collaboration technologies are essential. You will work in a diverse team dedicated to creating inclusive environments and delivering exceptional results. Join us to help empower the organization with technology!

Qualifications

• 3-8 years of experience in a complex enterprise environment.
• Certifications – CCNA/CCNP in Collaboration, Microsoft 365.
• Experience working in a cross functional environment.

Responsibilities

• Deliver a seamless end user experience with a 'Customer First' approach.
• Provide expert technical support for all Unified Communication solutions.
• Monitor and analyze infrastructure capacity and performance.

Skills

Expertise in M365 Services

Expertise in Collaboration technologies

Experience with end point management products

Excellent customer service skills

Education

Bachelor's Degree in Computer Science or related discipline

Tools

Intune

SCCM

Cisco Telepresence

Microsoft Teams Rooms

Job description

A Canadian technology firm is seeking an End User System Specialist in New Brunswick. The successful candidate will deliver world-class solutions, engage in technical support, and implement strategies for optimal performance. A Bachelor's Degree and experience with M365 and collaboration technologies are essential. You will work in a diverse team dedicated to creating inclusive environments and delivering exceptional results. Join us to help empower the organization with technology!