employment counsellor

Government of Canada; Stratford; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A government agency in Ontario is seeking a professional for a hybrid role that involves interviewing clients, providing job readiness support, and delivering community presentations. Ideal candidates will have a college diploma and relevant experience, as well as proficiency in MS Office tools. This role emphasizes client focus and interpersonal skills, with a variety of benefits including health support and retirement plans.

Benefits

Dental plan

Disability benefits

Health care plan

Paramedical services coverage

Vision care benefits

Group insurance benefits

Life insurance

Mileage paid

Registered Retirement Savings Plan (RRSP)

Qualifications

• Education required: College diploma or equivalent experience.
• 2 years of experience in a relevant field.
• Vulnerable sector check is necessary.

Responsibilities

• Interview clients to assess their employment history and career goals.
• Provide strategies for job readiness and search.
• Administer tests to evaluate clients' interests and abilities.
• Deliver presentations at workshops or conferences.

Skills

Client focus

Excellent written communication

Dependability

Excellent oral communication

Interpersonal awareness

Flexibility

Attention to detail

Team player

Education

College diploma or equivalent experience

Tools

MS Excel

MS Outlook

MS PowerPoint

MS Windows

MS Word

Database software

Job description

Overview

Languages: English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

2 years to less than 3 years

Hybrid

Work must be completed both in person and remotely.

Work setting

• Relocation costs not covered by employer
• Community-based agency
• Willing to relocate
• Employment agency services
• Various locations
• On-site customer service
• Social service or charity agency

Responsibilities

• Interview clients to obtain employment history, educational background and career goals
• Interview clients, prepare case histories and assess problems
• Identify barriers to employment and assist clients with such matters as job readiness skills, job search strategies, writing résumés and preparing for job interviews
• Perform administrative tasks
• Advise employers on human resource and other employment-related issues
• Administer and interpret tests designed to determine the interests, aptitudes and abilities of clients
• Collect labour market information for clients regarding job openings, entry and skill requirements and other occupational information
• Provide established workers with information and strategies for dealing with job dissatisfaction, making mid-career changes and adjusting to workplace transitions
• Provide established workers with information and strategies for maintaining a job or moving within an organization
• Provide consulting services to community groups and agencies, businesses, industry and other organizations involved in providing community-based career planning support or resources
• Deliver presentations at conferences, workshops or symposia
• Identify additional/alternative services and provide referrals
• Liaise with community agencies or partners, and identify additional or alternative services and provide referrals
• Provide public education and consultation to other professionals or groups regarding counselling services, issues and methods

Supervision

• Working groups

Experience and specialization

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Database software

Additional information

• Vulnerable sector check

Transportation/travel information

• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Large caseload
• Attention to detail
• Large workload

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Reliability
• Team player
• Excellent oral communication
• Values and ethics
• Accurate
• Initiative
• Organized

Benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Mileage paid
• Registered Retirement Savings Plan (RRSP)