Employee Experience – Coordinator

Canada West Ski Areas Association; West Vancouver; On-site; CAD 60,000; Full time

Job summary

A ski industry organization seeks an Employee Experience Coordinator to cultivate a positive work environment and manage employee initiatives. The ideal candidate will have strong interpersonal skills, a passion for outdoor activities, and some experience in HR or team environments. This role offers a salary of $60,000 annually along with benefits including mountain access and discounts.

Benefits

Wage: $60,000/annually

Benefits package including RRSP matching

Annual bonus program

Unlimited all mountain access

Free lessons

Team member discounts

Career growth opportunities

Social activities

Unique mountaintop workplace

Qualifications

• Excellent interpersonal skills and decision-making abilities.
• Proficient in Microsoft Office applications.
• Passion for outdoor/snowsports activities.
• Ability to adhere to confidentiality policies.

Responsibilities

• Facilitate and coordinate Employee Experience processes.
• Assist with data entry in Dayforce system.
• Plan and execute team member events.
• Document operational procedures.
• Support international recruitment programs.

Skills

Interpersonal skills

Problem-solving

Time management

Attention to detail

Organizational skills

Dependability

Ability to work under pressure

Education

High school diploma

1+ year experience in a leadership role

Tools

Microsoft Office

Job description

Join the FUN and dynamic Employee Experience Team as an Employee Experience Coordinator. If you have a passion for people, a knack for fostering a positive work environment, are invested in supporting and pushing forward our sustainability efforts and have a flair for fun- this is the role for you! Responsibilities include the facilitation and coordination of various Employee Experience processes and programs including the Forever Project, all in support of enlivening the Team experience at Cypress Mountain.

ESSENTAIL DUTIES & RESPONSIBILITIES (included but are not limited to the following)

• Responds to general questions on human resources policies and procedures from Team members, Supervisors, Managers and Directors.
• Works closely with Cypress Leadership to help facilitate the new hire/rehire process.
• Assists with data entry in the Dayforce system.
• Performs daily uniform distribution and maintains uniform inventory control system.
• SharePoint, Power Automate, and Forms.
• Compiles content and manages the team member website and newsletter.
• Assists in planning, executing and hosting Team member events.
• Helps improve employee experience initiatives by assisting with existing processes, identifying and clarifying room for improvement and implementing solutions.
• Documents and maintains operational procedures by developing a wide variety of written materials (e.g. forms, SOP’s etc.).
• Recruit/coordinates/and assists in training seasonal team members (winter & summer).
• Processes and maintains periodic reports as requested.
• Is a member of the Safety Committee and participates in the monthly meeting.
• Attends and promotes Cypress Mountain and available roles at Job Fairs.
• Provides support with the international recruitment programs.
• Represents Cypress Mountain in community events.
• Embraces and demonstrates the company’s core values in every interaction:
• K.R.P. – Kindness, Respect, and Professionalism.
• L.E.A.D.S. – Long-Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People and Serve First.

QUALIFICATIONS/COMPETENCIES

• Excellent interpersonal skills, problem solving and decision-making skills.
• Proficient in Microsoft Office.
• Basic understanding of HR principles, recruiting, and some event logistics (an asset).
• Attention to detail and the ability to handle confidential material.
• Ability to work with a diverse group of team members.
• Passion for outdoor/snowsports activities.
• Adheres to confidentiality policies within the Employee Experience Department, and follows company privacy policies to ensure database is accurate and secure.
• Ability to remain organized and courteous when under pressure.
• Dependable and a self-starter – completes tasks independently, and follows through.
• Exhibits sound and accurate judgment; includes appropriate people in conversations.
• Excellent time management and organizational skills.

EDUCATION & EXPERIENCE

• High school diploma.
• Previous HR experience an asset but not required.
• 1+ year experience in a leadership role.
• Experience in the ski resort, outdoor recreation, hospitality, or tourism industry (an asset).

CERTIFICATES, LICENSES, REGISTRATIONS

• Must be able to legally work in Canada.
• Valid driver’s license and insured vehicle with winter tires to get to/from work.
• Background check required.

WAGE/BENEFITS/PERKS

• Wage: $60,000/annually
• Benefits package including RRSP matching.
• Annual bonus program.
• Enjoy UNLIMITED ALL MOUNTAIN ACCESS to skiing, snowboarding, cross-country, snowshoeing, and snow tubing. Including a free SEASONS PASS for partner and minor children.
• Sharpen your skills with FREE LESSONS.
• Save with exclusive TEAM MEMBER DISCOUNTS in Rentals, Retail, and in F&B outlets.
• Enjoy skiing/riding PERKS at sister resorts and other reciprocal mountains.
• Connect through FUN TEAM EVENTS and social activities all season long.
• GROW YOUR CAREER with hands-on learning opportunities.
• Work on the BIGGEST LOCAL MOUNTAIN.
• Ride the BEST SNOW & TERRAIN.
• Be part of a ONE-OF-A-KIND mountaintop workplace where you’ll create life-long memories.

TO APPLY

Cypress Mountain is an equal opportunity employer and encourages candidates of all backgrounds to apply. If you are passionate about supporting a fun and inclusive work environment, we invite you to apply for this exciting opportunity. Apply now at www.cypressmountain.com/employment

The above description is a general overview of the responsibilities of the position but is not intended to be all-encompassing. Additional or alternative responsibilities may be assigned and discussed, depending on the dynamic needs of the department and Cypress Mountain Resort as a whole.