Employee Abilities Manager

Workplace Safety and Insurance Board (WSIB); London; On-site; CAD 90,000 - 114,000; Full time

Job summary

A leading insurance organization in Ontario is seeking a Disability Management Specialist responsible for managing short term disability claims for employees. The role includes evaluating medical information, developing recovery plans, and guiding workplace parties in ensuring a safe return to work. Ideal candidates possess a health-related post-secondary education and 3-5 years of relevant experience. This role offers a competitive salary and opportunities for professional growth.

Benefits

Competitive salary

Health and dental plan

Professional development opportunities

Qualifications

• 3-5 years experience in disability management required.
• License to practice with a regulatory professional college is mandatory.
• CDMP (NIDMAR) certification is considered an asset.

Responsibilities

• Manage short term disability (STD) cases for employees absent due to illness or injury.
• Provide guidance and collaborate with workplace parties for employee recovery.
• Facilitate case conferences to identify barriers to RTW.

Skills

Disability management best practices

Communication skills

Problem-solving skills

Education

Post-secondary education in a health-related field

Job description

About The Workplace Safety And Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca.

At The WSIB, You’ll Have The Opportunity To

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing

You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan.

This is a temporary opportunity, up to 12 months. Open to all WSIB offices.

Salary Grade: N07 From: $90,639.25 To: $113,299.00

Job Summary

Responsible for the management of Short term disability (STD) for all employees who are absent due to illness or injury. Under the STD program, assess medical information to determine level of disability, make entitlement and duration decisions and communicate these decisions to appropriate workplace parties.

Manage employee recovery program and make determinations on ability to return to work (RTW).

Provide guidance to and collaborate with workplace parties and service providers to identify barriers and develop action plans which focus on accommodating the abilities of the employee and what they are capable of doing including appropriate completion dates, milestones and activities required to achieve recovery, successful stay at work (SAW) or timely and safe RTW.

Key Accountabilities And Responsibilities

• Applying disability management best practices medically manage absences for WSIB employees who are injured or ill, applying for/on STD including WSIB pending Claims or LTD benefits by:
• Informing workplace parties of their rights and obligations under the STD program
• Collecting and assessing information required from the employee and workplace parties to determine STD eligibility and duration
• Responding to enquiries from management and staff regarding the STD process, entitlement, duration and action plans
• Communicating decisions regarding entitlement, level of disability and estimated duration to employees, workplace parties and service providers both verbally and in writing
• Liaising with workplace parties, service providers, and other resources for input, opinions and assistance in developing early, timely and appropriate actions and interventions required for successful recovery and/or RTW
• Evaluating selected cases to identify best practices and improve future case management activities
• Lead the development and implementation of action plans with management, staff and service providers that include appropriate completion dates, activities and goals required to achieve recovery, and/ or timely and safe return to work (RTW) by:
• Coordinating health recovery, RTW and accommodation plans where timely resolution is expected
• Monitoring progress of all cases and providing workplace parties status updates to ensure goals are met
• Facilitating case conferences with appropriate workplace parties and service providers
• Identifying barriers to RTW and recovery and proactively developing and implementing action plans to address them
• Effectively using appropriate resources (i.e. Work Safe Specialist, Medical Consultant) for assistance when required.
• Providing counsel and support to management and staff by:
• Mediating and attempting to resolve disputes relating to STD entitlement, duration decisions and action plans between employees and workplace parties
• Acting as employer representative in labour relations matters
• Handling requests for reconsideration and if appealed commencing the process to handle objections
• Attending grievance hearings to resolve disputes and issues in the capacity of decision-maker for STD absences.
• Provide input as Subject Matter Expert in the design, development and promotion of the WSIB’s internal disability management program. Educate and inform staff about the HWC’s prevention, disability management and related programs and initiatives.
• Perform other duties as assigned or required, such as:
• Providing on-site urgent care and/or Simcoe Place 1st Aid Station backup depending upon appropriate skill set.

Job Requirements

• Education (Level and Specialty / Discipline): Post-secondary education in a health-related field
• Post-secondary education in disability management an asset
• Experience (Years of Related Experience and Type of Experience): 3-5 years in disability management
• Technical or Professional Qualifications or Certifications/Designations:
• License to practice with a regulatory professional college
• CDMP (NIDMAR) is considered an asset

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact [e-mail]. If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.

Please visit our EDI Vision to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at [e-mail].

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at [e-mail]. The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.