Education Services Coordinator (2025-1100)

Carewest Innovative Health Care; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider is seeking an Education Services Coordinator responsible for managing workflows that support staff education and orientation. This role involves scheduling sessions, organizing placements, and being the primary administrator for the learning management system. The Coordinator ensures compliance with standards, oversees e-learning systems, and provides essential administrative support for education services. Candidates should have a relevant diploma and exceptional customer service skills, proficiency with Excel, and experience with multiple software platforms.

Qualifications

• A combination of education and experience will be considered.
• Ability to work with little supervision.
• Track multiple processes simultaneously.

Responsibilities

• Manage workflows supporting staff education and orientation.
• Schedule general orientation sessions and educator facilitators.
• Oversee e-learning systems and maintain records.
• Provide administrative support for education services.
• Generate statistical reports and assist with financial tasks.

Skills

Exceptional customer service skills

High level of computer literacy

Proficiency with Excel

Excellent oral communication skills

Excellent written communication skills

Solution-oriented problem solving

Organizational skills

Time management skills

Education

Two-year post-secondary diploma in business administration, adult education, or human resources management

Tools

Excel

FileMaker

Skyprep

MyLearningLink

HSPnet

Job description

Position Details

Position Status: Regular Full Time
Location: Southport, Education Services BW
Hours: 77.50 FTE: 1.00
Shift: Days Shift Times: 0800-1615
Union: Non-Union
Professional Rate of Pay: $33.64 - $44.15
PCN: 10EDAsst011

Date Competition Closes

December 30, 2025

Position Summary

Reporting to the Program Director, Quality, Safety, and Transformation, the Education Services Coordinator is responsible for managing workflows that support staff education and orientation. Key duties include scheduling general orientation sessions and educator facilitators, organizing student placements, and serving as the primary administrator and superuser for the AHS MyLearningLink (MLL) learning management system (LMS). This role ensures accurate integration of materials into the AHS LMS and maintains consistency across all Carewest e-learning products in alignment with corporate standards.

This position oversees e-learning systems and records, including developing and maintaining modules, tracking learner progress, and ensuring compliance with quality and provincial standards. The Coordinator also manages logistics for staff education, administers student placements, and collaborates with subject matter experts to support corporate training initiatives.

This role acts as the central contact point for the Education Services department for internal and external stakeholders. The Coordinator provides administrative support for education services delivered by Clinical Educators and Education Associates, including database management, learner registration, room bookings, meeting coordination, and processing orientation data from Education and Recruitment Services. Additional responsibilities include generating statistical reports and assisting with basic financial tasks such as variance reporting.

Qualifications

Two-year post-secondary diploma in business administration, adult education, human resources management, or a related field. A combination of education and experience will be considered

Experience

• Exceptional customer service skills
• High level of computer literacy and proficiency with Excel required
• Knowledge of FileMaker, Skyprep, MyLearningLink or HSPnet an asset
• Excellent oral & written communication skills
• Ability to work with little supervision and track multiple processes simultaneously
• Solution-oriented problem solving
• Proven aptitude to work in an environment requiring ongoing flexibility, attention to detail, well-developed organizational and time management skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.