Education Assistant

Queen's University; Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A prominent educational institution in Kingston is looking for an administrative support staff member. This role involves answering inquiries, providing administrative assistance, and coordinating program events. Candidates should have strong organizational and communication skills, as well as experience in administrative roles. This position is critical for supporting faculty, staff, and students in various program activities.

Qualifications

• Experience in administrative support or similar roles.
• Strong organizational skills with attention to detail.
• Excellent communication skills.

Responsibilities

• Act as a first point of contact for program administration.
• Provide administrative support including scheduling and meeting coordination.
• Assist in planning various program events.

Job description

A Brief Overview

This position acts as a first point of contact and answers, redirects, or escalates program administration questions from faculty, staff, parents and/or students. This position provides administrative support including scheduling, meeting coordination, preparing agendas, minutes, data entry, filing, reception, mail distribution, printing and distributing materials, updating directories and/or maintaining office supplies. This position generates a variety of program documents including reports, agendas, meeting minutes, letters of permissions and/or correspondence. This position also assists with planning program events.

What you will do

• Acts as a first point of contact and answers, redirects, or escalates program administration questions from faculty, staff, parents and/or students.
• Provides administrative support including scheduling, meeting coordination, preparing agendas, minutes, data entry, filing, reception, mail distribution, printing and distributing materials, updating directories and/or maintaining office supplies.
• Generates a variety of program documents including reports, agendas, meeting minutes, letters of permissions and/or correspondence.
• Supports the exam process through scheduling, arranging accommodations, securing and setting up rooms, providing supplies, using grading software, scheduling proctors and/or submitting final grades.
• Records and follows-up on the collection and/or distribution of evaluations.
• Assists with planning and/or executing of events including learning events, seminars, academic sessions, training sessions, conferences, video-conferencing rounds, orientations, parties, and/ or retreats.
• Maintains and updates department website and/or community website.