Supervisor

DSW-Designer Shoe Warehouse; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading footwear retailer in Canada is seeking a Part-time Supervisor to enhance store operations. This role involves maximizing customer engagement and business results by fostering teamwork and exceptional service standards. Ideal candidates will possess strong customer service skills, work well in fast-paced environments, and have a flexible attitude. Benefits include a 30% discount on merchandise, opportunities for growth, and a supportive work environment. Join our retail team and step into a fulfilling career!

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

24/7 support through Employee Assistance Program

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Motivated and driven to achieve results.
• Ability to work efficiently in a fast-paced team environment.

Responsibilities

• Maximize store business results by creating exceptional customer experiences.
• Maintain exceptional product knowledge and industry trends.
• Coach team to achieve business results and promote collaboration.

Skills

Customer service

Teamwork

Flexibility

Leadership

Communication

Job description

Overview

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Supervisor for our DSW banner (Premium Outlet Collection) who will put their best foot forward.

As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible role model service standards coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals as directed by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional Customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty
• Coaches and provides feedback as directed by Store Management to achieve segment success
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently

Qualifications

• Open, approachable, and outgoing attitude when interacting with customers and co-workers
• Excellent customer service and strong will to assist customer needs
• Motivated and driven to achieve results
• Ability to work efficiently in the fast-paced team environment
• Openness to learn and develop new skills
• Flexibility and ability to quickly adopt to change
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required

Working here

Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to;

• 30% discount off at our stores on regular priced merchandise
• Flexible scheduling
• Monthly bonus potential, opportunities for growth and training and development programs
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more
• Open Door Policy and MUCH MORE

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

To view all open positions visit our Career Page at careers.designerbrandscanada.com