Document Specialist – Accessibility & Formatting (Localization)

Alexa Translations; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading translation service provider is seeking a Document Specialist focused on Accessibility & Formatting. This remote position requires the candidate to ensure documents are structurally sound and accessible, with 3+ years of experience in document handling. Candidates should be proficient in French and English, with strong skills in Microsoft Office and experience working with CAT tools like Phrase. Enjoy comprehensive health insurance, birthday off, and a supportive team culture.

Benefits

Comprehensive Health Insurance

Your Birthday Off

6 Personal/Sick Days

Work-Ready Equipment

Learning & Growth Opportunities

Supportive & Collaborative Team Culture

Team Recognition & Action Awards

Employee Referral Program

Qualifications

• 3+ years of experience in document handling, DTP, or similar roles.
• Professional proficiency in both French and English.
• Experience with CAT tools, preferably Phrase.

Responsibilities

• Prepare and clean source files for translation in Phrase.
• Support accessibility-aware document handling aligned with AODA and WCAG.
• Format translated documents to ensure consistency with source layout.

Skills

Document handling

Professional proficiency in French

Professional proficiency in English

Fluency in Arabic or Chinese

Experience with Microsoft Word

Experience with PowerPoint

Experience with Excel

Working knowledge of AODA

Working knowledge of WCAG

Attention to detail

Tools

Phrase

IDML/InDesign

Job description

About Alexa Translations

Alexa Translations provides A.I.-powered translations for the largest and most prestigious legal, financial, and government institutions. Our unique combination of advanced technology and professionally certified translators deliver tailored solutions with unparalleled quality. Thanks to over two decades of award-winning client success, you can rely on us as a true extension of your team.

Our core values:

• Innovation
• Dedication
• Fanatical commitment to quality and service
• Resourcefulness
• Collaboration

About the role

Remote work from home position.

The Document Specialist – Accessibility & Formatting supports the preparation and formatting of translated documents to ensure they are structurally sound, accessibility-aware, and visually accurate.

This role focuses on document structure, accessibility support (AODA/WCAG), and layout/formatting, working closely with Project Managers and linguists to reduce manual effort, prevent file-related risks, and support high-quality deliverables across common business formats (Word, PowerPoint, Excel, PDF).

This is not a localization engineering or creative design role.

Key Responsibilities

Document preparation & structure

• Prepare and clean source files for translation in Phrase
• Ensure proper document structure (headings, lists, tables, headers/footers)
• Apply and advise on CAT filters and settings to preserve structure and minimize rework

Accessibility support (AODA / WCAG)

• Support accessibility-aware document handling aligned with AODA and WCAG 2.1 / 2.2
• Verify and preserve reading order, semantic structure, table headers, hyperlinks, and language metadata
• Support accessible deliverables in Word, PowerPoint, and tagged PDF
• Run basic accessibility checks (e.g. Acrobat / PAC tools) and flag issues for remediation

(This role supports accessibility compliance but does not provide legal certification.)

Formatting & layout

• Format translated documents to ensure clean reflow and consistency with source layout
• Address layout issues such as text overflow, tables, pagination, and spacing
• Perform light IDML / InDesign fixes where required (non-creative)

Post-translation support

• Support Project Managers by reviewing re-exported translated files for structural, layout, or accessibility risks
• Identify issues and recommend corrective actions to reduce downstream rework

Collaboration & process improvement

• Work closely with Project Managers to reduce manual document handling
• Contribute to best practices, templates, and documentation related to document handling and accessibility

Required Qualifications

• 3+ years of experience in document handling, DTP, or similar roles within the translation or localization industry
• Professional proficiency in French and English (spoken and written)
• Plus, Fluency in Arabic or Chinese
• Strong hands-on experience with Microsoft Word, PowerPoint, Excel, and PDF workflows
• Experience working with CAT tools (Phrase preferred)
• Working knowledge of AODA and WCAG accessibility principles
• Strong attention to detail and ability to explain technical issues clearly
• Experience supporting accessibility in regulated or public-sector environments
• Familiarity with IDML / InDesign (production level)
• Experience in AI + human translation workflows

Benefits & Perks You’ll Love

• Comprehensive Health Insurance: Including vision, dental, complementary therapies, and support for your overall well-being.
• Your Birthday Off: We celebrate your special day!
• 6 Personal/Sick Days: Take the time you need for your health or life’s unexpected moments.
• Work-Ready Equipment: Get the tools you need to succeed, provided upon request.
• Remote Work Model
• Learning & Growth Opportunities: Training and resources tailored to your role and department.
• Supportive & Collaborative Team Culture: Work alongside team members who genuinely have your back
• Team Recognition & Action Awards: Celebrate wins and contributions in meaningful ways.
• Employee Referral Program: Earn rewards for bringing amazing talent to our team.