diversity manager

ABC Plumbing & HVAC; Ottawa; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading plumbing and HVAC company in Ontario is looking for an HR Manager to lead recruitment and employee relations initiatives. This role is crucial in supporting operations by managing HR functions that enhance workforce effectiveness. The ideal candidate should possess strong interpersonal and communication skills, a degree in Human Resources, and over 3.5 years of relevant experience. Additional qualifications in HR tools and compliance knowledge are essential. Competitive salary offered.

Qualifications

• Minimum 3.5 years of HR experience in construction or trades environments.
• Demonstrated success in high-volume trade recruitment.
• Proven ability to build trust with employees and managers.

Responsibilities

• Lead full-cycle recruitment and manage onboarding processes.
• Act as a trusted advisor for employee relations and engagement.
• Oversee HRIS system management and reporting.

Skills

Interpersonal skills

Communication skills

Organizational skills

High-volume recruitment

Education

Post-secondary education in Human Resources or related field

Tools

ADP

Microsoft Office

Online recruitment tools

Job description

HR Manager at ABC Plumbing & HVAC

Posted on December 02, 2025.

Job Overview

The HR Manager at ABC Plumbing & HVAC plays a critical role in supporting the company’s operational success through strategic and hands‑on human resources management. The primary focus of this position is recruitment and retention of skilled tradespeople—including plumbers, HVAC technicians, and support staff—while maintaining efficient HR systems that foster a positive, compliant, and performance‑driven workplace. This position will oversee day‑to‑day HR operations, act as a trusted partner to management and employees, and ensure alignment with ABC’s culture, values, and business goals.

Responsibilities and Duties

Recruitment & Onboarding (Primary Function)

• Lead full‑cycle recruitment for all roles, managing sourcing, screening, interviewing, selection, and offers.
• Develop targeted recruitment strategies tailored to skilled trades and the HVAC/plumbing industry.
• Build and maintain ongoing candidate pipelines through proactive outreach and partnerships with trade schools, apprenticeship programs, and industry networks.
• Evaluate candidates for both technical competency and cultural alignment to ensure strong long‑term hires.
• Manage all aspects of offer delivery, onboarding documentation, and new hire orientation.
• Track and report key recruitment metrics to continuously improve attraction and retention.
• Strengthen employer branding through consistent, professional representation of ABC in the skilled trades market.

Employee Relations & Engagement

• Act as a confidential and trusted advisor to employees and leadership on day‑to‑day HR matters.
• Foster a positive, inclusive, and respectful workplace culture.
• Design and implement employee engagement and recognition initiatives.
• Manage employee concerns, conduct conflict resolution, and support investigations with professionalism and fairness.

Performance Management & Development

• Lead performance review processes, goal‑setting, and employee development plans.
• Support performance review processes and documentation.
• Identify development opportunities for apprentices and technicians.
• Track mandatory certifications (Gas Fitter, Working at Heights, WHMIS, etc.).

Compensation & Benefits

• Maintain and optimize compensation structure, salary reviews, and bonus programs.
• Administer employee benefits programs and coordinate with providers.
• Manage payroll processing.

Compliance & Administration

• Ensure HR practices comply with the Employment Standards Act (ESA), OHSA, and WSIB requirements.
• Maintain accurate employee records, files, and data in compliance with privacy laws.
• Coordinate and maintain WSIB reporting, injury logs, and health & safety training records.
• Support the development, rollout, and communication of HR policies and procedures.
• Maintain accurate employee records, contracts, and performance data.

Strategic Leadership & Organizational Development

• Oversee HRIS system management and reporting.
• Support leadership to develop workforce planning strategies that support company goals.
• Lead organizational design, job structuring, and succession planning initiatives.
• Implement and monitor KPIs for HR effectiveness and employee satisfaction.
• Track HR metrics, turnover, and trends to inform decision‑making.
• Support EOS implementation, including meeting rhythms, accountability, and people components.

Qualifications and Skills

• Post‑secondary education in Human Resources, Business Administration, or related field.
• Minimum 3.5 years of HR experience, preferably in construction, trades, or field service environments.
• Demonstrated success in high‑volume trade recruitment and candidate sourcing.
• Exceptional interpersonal, communication, and organizational skills.
• Proven ability to build trust with employees and managers at all levels.
• Proficiency in ADP, Microsoft Office, and online recruitment tools (Indeed, LinkedIn, etc.).
• CHRP designation or working toward certification considered an asset.

Job Details

• Location: North Gower, ON (On site)
• Salary: $75,000 – $95,000 per year
• Terms of employment: Full time
• Starts as soon as possible
• Vacancies: 1