Dispatcher

American Iron and Metal; Lévis; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading metal recycling company in Lévis is seeking an experienced individual to optimize driver routes, manage driver communications, and track inventory. The ideal candidate has at least 2 years of experience and strong analytical skills, with a deep knowledge of geographic regions in Quebec and beyond. Bilingualism is an asset. This position offers a competitive salary and a dynamic work environment.

Benefits

Competitive salary

Vacation benefits

RRSP matching program

Annual scholarship program up to $8,500

Qualifications

• Minimum of 2 years of experience in a similar position.
• Strong analytical skills with capability to manage complex problems.
• Extensive knowledge of geographic regions including Quebec and Ontario.

Responsibilities

• Plan and organize driver routes optimally.
• Assign routes to drivers through in-house software.
• Respond to internal client calls efficiently.

Skills

Problem solving

Analytical skills

Dispatch software knowledge

Bilingual communication

Tools

Microsoft Office

Samsara

Job description

Company Description

American Iron & Metal (AIM) is a family-owned company and a recognized global leader in the metal recycling industry with more than 125 sites and 4,000 employees worldwide. We have continued to prosper over the past eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of the AIM team, a growing team with an entrepreneurial spirit that has evolved over the years into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, the sale and recycling of auto parts, the manufacturing of welding assemblies, construction waste recycling, and the production of customized industrial and mining products.

We are proud to do good things for the environment to help create a greener and more sustainable future for all.

It’s simple; we do it well. We aim for excellence.

What we offer!

• A competitive salary, vacation, benefits, and an RRSP matching program
• An annual AIM scholarship program for tuition fees of up to $8,500 per eligible dependent
• The tools and support needed to succeed in your career and professional development
• A dynamic and rewarding work environment that is also very enjoyable!

Job Description

What you will be responsible for:

• Planning and organizing driver routes optimally to ensure maximum use of the truck fleet
• Assigning routes to drivers (in-house software)
• Responding to internal client calls efficiently, courteously, and professionally
• Entering information into the computer system to document calls and follow up appropriately
• Serving as the drivers’ point of contact regarding work hours and resolving issues, if any
• Weighing trucks on our scales and integrating the data into our system
• Processing customs paperwork requests (USA drivers)
• Maintaining and tracking inventories in our supply yards on a daily basis
• Performing all other related tasks

Qualifications

To join our team:

• You have a minimum of 2 years of experience in a similar position
• You are capable of managing complex problems to find the best solutions
• You have very strong analytical skills
• You have extensive knowledge of the geographic regions of Quebec, Ontario, the Maritimes, and Maine
• You are available outside of working hours to manage driver emergencies
• You have good knowledge of Microsoft Office and dispatch software (Samsara)
• You are bilingual in oral and written communication (an asset)