Dispatch Support

Canada Cartage Group; Ontario; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company that has over a century of experience in logistics and transportation solutions. As a Planner, you will play a crucial role in ensuring timely deliveries and efficient resource utilization. This position offers a dynamic work environment where you will collaborate with a dedicated team to optimize transportation schedules and enhance customer satisfaction. With a strong commitment to employee growth and community involvement, this role not only promises career advancement but also a chance to contribute to meaningful initiatives. If you are ready to take your career to the next level, this opportunity is perfect for you.

Benefits

Discounted hotels

Car rentals

Entertainment

Gym memberships

Phone plans

Electronics discounts

Qualifications

• 2 years of experience in the transportation industry.
• Strong communication and problem-solving abilities.

Responsibilities

• Plan and schedule transportation loads efficiently.
• Communicate with third-party carriers to meet delivery times.
• Manage transportation schedules and ensure accurate data entry.

Skills

Leadership Skills

Analytical Skills

Time Management

Communication Skills

Problem Solving

Logistics Knowledge

Education

High School Diploma

Job description

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Position Summary

The Planner is responsible for working with the dispatch team and third party carriers to effectively implement transportation services to customers and to ensure that all activities are accurately recorded in the company’s transportation management system. Your duties include creating and managing transportation schedules, assigning routes to third party carriers, and ensuring timely deliveries while maximizing resource utilization.

• Schedule: Mon - Fri, 40 hours

What you will do

• Plan and Schedule loads efficiently, resulting in succesful on-time metrics for our customers
• Communicate and monitor with third party carriers to ensure that appointment delivery times are met, and special driver requirements are being adhered to
• Ensuring that all work is accurately entered and managed in the system in a timely manner, from; order entry, to planning, to activating, progressing and closing loads
• Complete customer reporting and tracking spreadsheets as required
• Analyze data and contribue to continual improvement in the department
• Assisting Dispatchers and third party carriers in troubleshooting and resolving day-to-day issues and activities

What will you bring

• 2 years of relevant work experience within the Transportation industry
• High school diploma

Along with the following Skills & Competencies:

• Excellent leadership and analytical skills
• Ability to multi-task, work independently, and employ effective time management skills
• Demonstrates strong and effective communication skills; written, oral, and interpersonal
• Familiarity with trucking; mechanics, hours of service, logistics, etc.
• Strong ability to problem solve

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
• We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted. Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.