Director of Quality Assurance and Operations

Government of Manitoba; Winnipeg; On-site; CAD 95,000 - 122,000; Full time

Job summary

A provincial government organization in Winnipeg is seeking a Director of Quality Assurance and Operations. This role involves leading policy and strategic initiatives while ensuring strong partnerships for direct service delivery. Candidates should possess a relevant post-secondary degree and considerable experience in leadership, financial management, and interpersonal skills. This position offers a comprehensive benefits package and opportunities for professional development. To apply, submit an application screening form along with a cover letter and resume.

Benefits

Comprehensive benefits package

Training and career development opportunities

Qualifications

• Post-secondary degree in health, social sciences, or public administration/policy.
• Demonstrated experience providing leadership and direction to community programs.
• Management experience with responsibility for operational, financial, and human resource management.

Responsibilities

• Lead and manage policy, strategic initiatives, and special projects.
• Develop and maintain strong partnerships for direct service delivery.
• Provide support for quality assurance measures and agency relations.

Skills

Leadership

Interpersonal skills

Communication skills

Organizational skills

Political acumen

Financial management

Data analytics

Education

Post-secondary degree in health, social sciences, or public administration/policy

Job description

Overview

P10 Professional Officer 10

Regular/full-time

Department of Families

Disability Policy, Program and Legislation Division

Winnipeg MB

Advertisement Number: 44864

Salary(s): P10 $95,454.00 - $121,063.00 per year

Closing Date: February 9, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

To be considered for this competition, you must submit an Application Screening Form. Complete the application screening form at the link below or contact Human Resource Services under “Apply to” to request a copy. The selection board will rely on information provided in this form to determine whether a candidate will be invited for further assessment. In addition to the application screening form, please submit a cover letter and your resume.

The Department of Families is seeking qualified candidates for the role of Director of Quality Assurance and Operations with the Disability Policy Branch within the Program and Legislation Division.

As a member of the branch’s management team, the Director is responsible for developing and maintaining strong partnerships with other branches responsible for direct service delivery. The Director is accountable for agency relations, advice on complex sector issues, and providing support for new initiatives to ensure long term sustainability of the CLDS and CDS services.

Duties:

As a member of the department’s management team, the Director is responsible to lead and manage policy, strategic initiatives, and special projects in the policy team within the Disability Policy Branch, provide advice and support to the Executive Director. This position is responsible for developing and maintaining strong partnerships with the branches responsible for direct service delivery to facilitate collaborative partnerships, strong accountability, and long-term sustainability of the programs. The Director of Operations and Quality Assurance is accountable for the delivery of new quality assurance measures, agency relations, and guidance on complex sector issues, supporting new initiatives and corresponding direction to ensure long term sustainability of the CLDS and CDS services. This could include participating in budget preparation, management, and reporting; standards development and quality assurance; policy development, program analysis and evaluation. The position may include responsibility for analysis, negotiation, and co-ordination of intra and interdepartmental, intergovernmental and intersectoral agreements and initiatives. All management positions are responsible for the promotion and further development and implementation of integrated service delivery within their respective branches and share responsibility to ensure inter-branch cooperation, coordination, and collaboration, in order to achieve the Department's goals for improved access to coordinated services for citizens of Manitoba. The Director works to ensure interbranch co-operation, co-ordination, and collaboration in order to achieve the department’s goals for improved access to co-ordinated services for the citizens of Manitoba.

Qualifications:

Essential:

• Post-secondary degree in health, social sciences, or public administration/policy; a combination of related education and/or experience may be considered.
• Demonstrated experience providing leadership, direction and focus to community programs for children and adults living with an intellectual disability.
• Management experience with responsibility for operational, financial and human resource management, financial acumen with experience in budgeting and financial management process.
• Experience translating strategic priorities into clear operational and business plans, and experience with program and policy consultation.
• Demonstrated experience building agency relations and supporting data analytics for internal and external use as required.
• Experience providing leadership and direction in the design and implementation of new legislation, policies and programs.
• Political acumen demonstrated through experience providing strategic advice to senior leaders on complex topics and sensitive issues.
• Proven ability as a leader with a commitment to create, support and sustain a diverse environment that enables staff to achieve results and to develop for the future.
• Excellent interpersonal skills to build and maintain positive working relationships and partnerships with diverse internal and external stakeholders
• Strong verbal communication skills.
• Strong written communication skills.
• Experience building relationships with Indigenous people and implementing the principles of reconciliation.

Conditions of Employment:

• Must be legally entitled to work in Canada
• Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search
• Must be able to provide and maintain a satisfactory Child Abuse and Adult Abuse Registry Check
• Must be able to travel within the province with occasional overnight stays as required
• Must possess a valid Manitoba Class 5F Driver's License and have access to a personal vehicle to travel around the province, as necessary

To be considered for this competition, you must submit an Application Screening Form. Complete the application screening form at the link below or contact Human Resource Services under “Apply to” to request a copy. The selection board will rely on information provided in this form to determine whether a candidate will be invited for further assessment. In addition to the application screening form, please submit a cover letter and your resume.

If you are looking for a rewarding and exciting career, this is a great opportunity to join our team! The Manitoba government has a comprehensive compensation and benefits package, which includes extended health care, health spending account, dental care, vision care, long term disability insurance, group life insurance, maternity/paternity leave, family related leave and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers). Training and career development opportunities are also available for employees.

Apply to:
Advertisement # 44864

Talent Acquisition - Executive Recruitment
Human Resource Services
608-330 Portage Avenue
Winnipeg, MB , R3C 0C4
Phone: [phone]
Fax: [phone]
Email: [e-mail]

WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.