Director of Care

Thrive Group; Canada; On-site; CAD 90,000 - 120,000; Full time

Job summary

A healthcare organization in Canada is seeking a Director of Care (DOC) to lead nursing and personal care services. The DOC will provide operational leadership, ensure compliance with healthcare regulations, and support a team of healthcare professionals. Candidates should be a Registered Nurse with significant leadership experience in long-term care. This full-time position offers an opportunity to influence quality improvement initiatives and drive comprehensive healthcare strategies.

Qualifications

• Registered Nurse (RN) in good standing with the College of Nurses of Ontario.
• Minimum of 3–5 years of progressive leadership experience in a healthcare setting.
• Proven ability to coach and support interprofessional teams.

Responsibilities

• Provide operational leadership of nursing and care services, ensuring compliance.
• Lead and mentor Resident Care Supervisors, RNs, RPNs, and PSWs.
• Foster a culture of continuous quality improvement.

Skills

Coaching

Leadership

Quality improvement

Analytical skills

Communication

Relationship building

Education

Post-secondary degree in Nursing

Master's degree in Nursing (preferred)

Tools

PointClickCare

RAI-MDS

Job description

Overview

Position Title : Director of Care (DOC)

Reports to : Administrator

Position Type : Full-time

Location : Idlewyld Manor & St. Peter’s Residence at Chedoke

Position Summary :

The Director of Care (DOC) is a key member of the home’s leadership team, reporting to the Administrator of each home and clinically accountable to the Senior Director of Clinical Practice at Thrive Group. The DOC is primarily responsible for the administrative and operational leadership of nursing and personal care services, ensuring compliance with the Fixing Long-Term Care Act (FLTCA), 2021, professional standards, and Thrive Group policies.

Working in close partnership with the Director of Clinical Practice (Nurse Practitioner) of the home, the DOC provides leadership, guidance, and support to Resident Care Supervisors, Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs). Together, this integrated leadership dyad ensures high-quality, resident-centered, and evidence-informed care while advancing clinical programs and supporting attending physicians.

The DOC is expected to be a system thinker and transformational leader who can coach and inspire care teams, foster a culture of continuous quality improvement, and build coalitions with external partners. Supported by the Thrive Group Centre of Excellence in Healthcare Innovation, the DOC has the opportunity to contribute to sector-leading initiatives, pilot promising practices, and strengthen long-term care through research and innovation.

Responsibilities

(Note: This section restates the core duties implied by the position and leadership expectations described in the original description.)

• Provide administrative and operational leadership of nursing and personal care services, ensuring compliance with FLTCA, regulations, professional practice standards, and Thrive Group policies.
• Lead, coach, and mentor Resident Care Supervisors, RNs, RPNs, and PSWs; support interprofessional teams to deliver resident-centered, evidence-informed care.
• Partner with the home’s Director of Clinical Practice (Nurse Practitioner) to advance clinical programs and support attending physicians.
• Foster a culture of continuous quality improvement and transformational leadership; drive change and innovation in a complex healthcare environment.
• Build coalitions and partnerships with external healthcare organizations, community stakeholders, and academic partners.
• Support the Thrive Group Centre of Excellence in Healthcare Innovation initiatives and pilot promising practices.
• Oversee staffing, scheduling, budget considerations, and quality improvement processes as part of administrative leadership.

Qualifications

• Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO) (required).
• Post-secondary degree in Nursing; Master’s degree preferred.
• Minimum of 3–5 years of progressive leadership experience in long-term care, complex continuing care, or another healthcare setting.
• Demonstrated knowledge of the Fixing Long-Term Care Act, 2021 (FLTCA), regulations, and relevant professional practice standards.
• Strong background in administrative leadership, including staffing, scheduling, budget oversight, and quality improvement processes.
• Proven ability to coach, mentor, and support interprofessional teams including supervisors, RNs, RPNs, and PSWs.
• Experience partnering with physicians, nurse practitioners, and allied health professionals to advance resident-centered care.
• Transformational leadership; ability to lead change and innovation in a complex healthcare environment.
• Experience building coalitions and partnerships with external healthcare organizations, community stakeholders, and academic partners.
• Familiarity with specialized programs for medically complex residents and residents with complex cognitive and behavioral support needs.
• Strong analytical, organizational, communication, and relationship-building skills.
• Familiarity with PointClickCare, RAI-MDS, and electronic health records is an asset.
• Must successfully complete a Police Check, Vulnerable Sector Screening, and medical clearance.
• French language skills are considered an asset.

How to Apply

Application letters or resumes should be submitted as follows:

• Full application form at the Thrive Group careers page or portal (as applicable).
• Alternatively, send your resume and cover letter to Thrive Group Human Resources.
• Fax: [phone]
• In the subject line of the email please reference: Director of Care