Director, AI Enablement & Delivery

Moneris; Toronto; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

A leading Canadian payment processing company is seeking a Director of AI Enablement & Delivery in Toronto. This role emphasizes leading AI initiatives, developing strategies, and managing AI professionals. Ideal candidates will have extensive experience in AI technologies and full stack development, along with strong leadership abilities. The position offers hybrid work arrangements and numerous professional growth opportunities.

Benefits

Comprehensive Total Rewards Program

Flexible benefits starting from day one

Growth & development opportunities

Holistic wellness support

Work from Abroad program

Recognition and rewards programs

Qualifications

• Strong background in AI technologies and full stack development.
• Experience in project management and process design.
• Experience using GitHub and GitHub actions.

Responsibilities

• Lead the AI Enablement & Delivery to develop AI strategies.
• Create cross-functional teams to implement AI solutions.
• Drive the adoption of AI best practices across the organization.

Skills

Prompt engineering

Fine-tuning foundation models

Creating RAG pipelines

Orchestration frameworks

Deployment of LLMs

Guardrails and compliance

Full Stack Development

Leadership

Communication

Project management

Education

Bachelor's degree in Computer Science, Engineering, or equivalent

Tools

Azure OpenAI

Hugging Face

Pinecone

Weaviate

FAISS

pgvector

React

Node.js

GitHub

Job description

Overview

Your Moneris Career - The Opportunity

We are seeking a Director of AI Enablement & Delivery to lead our AI initiatives. This role will be pivotal in driving the strategic direction, development, and implementation of AI solutions across the organization. The ideal candidate will have a strong background in AI technologies, full stack development, and working collaboratively across teams.

Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the VP, Commerce Platforms.

What you’ll do

• Lead the AI Enablement & Delivery team to develop and implement AI strategies that align with organizational goals.
• Create a cross functional team that empowers other teams to build it themselves, build it together or have your team build it (the most complex implementations).
• Create monitoring, alerting and reporting to safely enable AI across the organization
• Collaborate with cross-functional teams to identify opportunities for AI integration and innovation.
• Drive the adoption of AI best practices and methodologies across the organization.
• Manage and mentor a team of AI professionals, fostering a culture of continuous learning and improvement.
• Stay abreast of the latest AI trends and technologies to ensure the organization remains at the forefront of AI innovation.

What you bring

• LLMs & Fine Tuning – Experience in prompt engineering and evaluation, adapting foundation models using parameter-efficient techniques (LoRA, PEFT) and common toolkits (such as Azure OpenAI, Hugging Face, etc.)
• RAG – Experience creating RAG pipelines with embedding models leveraging vector databases (such as Pinecone, Weaviate, FAISS, pgvector)
• Agents & Orchestration – Skilled in frameworks such as MCP, LangChain, LlamaIndex or Semantic Kernal to integrate tools and enable multi-step reasoning
• Deployment & Serving – Experience with managed services and frameworks for hosting LLMs (such as Azure OpenAI, vLLM, TGI, etc.)
• Responsible AI – Understanding of guardrails, bias mitigation, grounding and compliance
• Full Stack Development – Experience with React, Node.js (preferred), and large relational databases
• Strong leadership and team management skills.
• Excellent communication and collaboration abilities.
• Experience in project management and process design
• Experience using GitHub and GitHub actions
• Experience architecting and delivering high-quality, high-security, and high-availability solutions
• Bachelor's degree in Computer Science, Engineering, or equivalent experience.

What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Hybrid

#TECH-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.