Digital Training Specialist

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 65,000 - 80,000; Full time

Job summary

A healthcare provider in Hamilton is seeking an experienced educational trainer to develop and deliver instructional design and training materials. The ideal candidate holds an undergraduate degree in Education or Health Informatics. They must have experience in curriculum development, adult learning principles, and familiarity with healthcare environments. Proficiency in Microsoft Office and experience with LMS is vital. Epic training certification as per requirements will be provided by the employer. This role not only demands teaching skills but also problem-solving and analytical capabilities.

Qualifications

• Minimum 3 to 5 years of experience in curriculum development and instructional design.
• Previous experience in education delivery utilizing Adult Learning Principles.
• Experience building courses in a Learning Management System (LMS).

Responsibilities

• Develop, prepare, and deliver education.
• Communicate effectively with project team members and subject matter experts.
• Create effective and imaginative training materials and presentations.

Skills

Adult education skills

Communication skills

Organization skills

Problem solving

Analytical skills

Education

Undergraduate Degree in Education, Health Informatics or Health Sciences

Diploma or certification in Informatics or Adult Learning

Tools

Microsoft Office (Excel, Word, PowerPoint)

Visio

Prezi

Captivate

Job description

POSITION SUMMARY

This role reports to Manager of Digital Solutions- Learning & Instructional design and works closely with Clinical Applications and Project Management Innovation Office, as well as clinical and non-clinical staff to gain a thorough understanding of the Dovetale, clinical systems and the associated workflows to ensure a comprehensive training approach.

QUALIFICATIONS

• Undergraduate Degree in Education, Health Informatics or Health Sciences required
• A diploma or certification in Informatics or Adult Learning or Regulated Health Professional is considered an asset
• Minimum 3 to 5 years of experience in curriculum development and instructional design required
• Previous experience in education delivery utilizing Adult Learning Principles required
• Previous Epic software experience/certification is an asset
• Previous project/systems implementation experience required
• Experience in a health-care environment – basic understanding of clinical workflows and terminology preferred
• A valid travel document for travelling to the Unites States is required.

RESPONSIBILITIES

• Strong adult education skills – developing, preparing and delivering education
• The ability to probe for information about the underlying needs of the organization
• Communicate effectively with project team members and subject matter experts and follow-up on identified training issues
• Ability and interest to learn the software and increase knowledge over time and eagerness to promote it within the organization
• Proficient in the use of Microsoft Office tools (Excel, Word, PowerPoint, etc.); Visio experience is an asset
• Strong organization, problem solving and analytical skills, excellent communication skills, the ability to work equally well as a member of a team or alone to carry out project activities, resilience, and creativity are essential
• Innovative, results and detail oriented
• Possesses a solid understanding of patient care services, clinical processes and handling of personal health information in order to demonstrate cases
• Familiar with PHIPA, PIPEDA and AODA legislation
• Experience with Prezi, Captivate and other media applications
• Experience building course into a Learning Management System (LMS), deploying content and reporting on results is an asset
• Highly proficient in creating effective and imaginative training materials and presentations
• Must be able to work independently, but also collaboratively as a member of a high performing team
• Excellent organizational skills, attention to detail, and the ability to efficiently handle several tasks simultaneously
• Epic training certification will be required within 3 months of hiring. All expenses associated with the certification process will be covered by SJHH