Digital Quality Strategy Delivery Lead - Pharma Technical Operations

Roche; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare company is seeking an Agile Product Owner to drive digital technology strategy in the Quality domain. The role involves leading cross-functional teams, managing digital transformation initiatives, and ensuring compliance with regulatory standards. Ideal candidates will have over 10 years of experience in digital transformations, particularly in the pharmaceutical industry, alongside strong leadership and communication skills. This is a unique opportunity to influence quality management processes and implement innovative digital solutions.

Qualifications

• 10+ years of experience in digital transformation in the pharma industry.
• Experience in leading Product Owner roles and managing stakeholders.
• Strong understanding of quality systems and compliance in pharma.

Responsibilities

• Drive digital technology strategy across Quality domain.
• Act as Product Owner to guide cross-functional teams.
• Facilitate compliant solutions within the GxP environment.
• Identify risks and develop mitigation strategies.
• Continuously explore emerging digital technologies.

Skills

Digital transformation expertise

Leadership and team management

Risk management

Agile methodologies

Communication skills

Education

BS/MS in Science or Engineering

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love. At Roche, we thrive to deliver more benefits to our patients as part of our 10‑year Pharma vision. An integral part to achieving this vision is to deliver new and innovative data analytics solutions to our scientists across Pharma Technical Operations (PT). To do so, we have formed a new organization called PT Digital and Operational Excellence (PTE) with the aspiration to build industry‑leading digital and lean operations across functions and our entire manufacturing footprint.

PTE is the organization that catalyzes global development and execution of PT’s Digital and Operational Excellence strategy to enable PT to realize our performance promises. We build a strong cross‑functional and inclusive community, put the power of data into the hands of our people, further develop the Lean and Digital skills across PT, and scale up our Digital and Advanced Analytics solutions, for the benefit of our colleagues and patients. We aim to activate data citizenship and digital mindset, revolutionize our FAIR data ecosystem and systems landscape, re‑design excellent processes, and generate transformative insights.

The Opportunity

You are responsible for driving the digital technology strategy through the delivery of key digital initiatives and use cases in the Quality domain and you take the role of an Agile Product Owner (PO) to partner with customers across PT functions to architect the planning (e.g. diagnose), execution (e.g. design & build), and sustainment of digital solutions to achieve the PT Digital Aspirations.

• Strategic Digital Transformation: Architecting key initiatives and acting as a digital translator between business needs and technical roles by navigating across both domains seamlessly.
• Impact: Defining impact aspirations (e.g. product vision, roadmap, value assessments, business cases) as well as leading deployment of a global solution in a function or site. Enable significant improvements in quality management processes through innovative digital solutions, confirmed through the measurement of key business metrics.
• Requirements Analysis: Utilize your broad Quality end‑to‑end Business understanding to perform detailed requirement analyses with the team, with a strong focus on balancing process requirements, stakeholder requirements with digital product simplicity, network scalability and sustainability.
• Prioritization and Team Setup: Conducting use case prioritization and assuming the product owner role to catalyze the implementation of key digital use cases. Coach teams that are developing and deploying digital use cases, e.g. share best practices, agile ways of working, backlog management, sprint planning and ensure full impact capture & coordination between different initiatives. Lead cross‑functional project teams with digital experts and SMEs across multiple sites and time zones.
• Compliance and Solution Shaping: Facilitating compliant solutions for data and digital products in the GxP environment.
• Risk Assessment and Mitigation: Identify potential risks associated with digital quality initiatives and develop strategies to mitigate these risks.
• Innovation and Improvement: Continuously explore and assess emerging digital technologies and industry trends. Drive innovation and process improvements within the Quality domain to enhance efficiency and effectiveness.

Who you are

You bring several years of experience in architecting and implementing digital transformations, preferably in the pharma industry and you are looking for an impactful role. We are seeking an individual with excellent knowledge of the pharma digital & data ecosystem, in‑depth expertise in regulatory, supply chain and quality information systems, tools, and techniques. This entails a good understanding of the customers’ business challenges, goals and operations environment.

• BS/MS in Science or Engineering Field with a minimum of 10+ years of related experience in leading digital transformation or technology‑focused organization and solid understanding of the pharmaceutical industry with previous experience in quality systems elements, e.g. in the areas of Deviation‑ and Change Management, Quality Data Insights, Quality Oversight including GxP and Computerised System Validation (CSV).
• 5+ years in leadership / Product Owner roles, with exceptional team and stakeholder management, communication, and analytical skills, e.g. value assessments, running diagnose phases and delivering technology solutions embedded into the business process.
• Strong experience as Agile Product Owner with proven experience in Organizational Change Management (e.g. ADKAR), systems / data management, working with IT and the ability to influence senior leaders, as well as competence in risk management practices and compliance audits within the pharmaceutical industry.
• Solid understanding of GenAI technologies and their application in quality management, including NLP, predictive analytics, and automation.
• A results‑driven and proactive individual skilled in identifying solutions, leading cross‑functional project teams and managing transformation initiatives.

Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Basel. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process.

Who we are

A healthier future drives us to innovate. Together, more than 100 000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.