Digital Product Manager

Insight Global; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Digital Product Manager in Toronto, Ontario, to enhance a digital loyalty program for a major banking client. The role involves managing stakeholder relationships, gathering requirements, and collaborating with teams for timely feature delivery. Ideal candidates will have a Bachelor's degree in Business or IT, along with professional experience in digital products and banking. Strong analytical, documentation, and communication skills are desired in this dynamic environment.

Qualifications

• 2-5+ years experience as a Business Analyst.
• Proven experience in a digital product management role.
• Strong analytical skills.

Responsibilities

• Manage stakeholder relationships.
• Gather technical requirements.
• Work closely with scrum masters and technical team members.

Skills

Exceptional organization

Stakeholder management

Communication skills

Documentation writing

Presentation skills

B2C product experience

Agile experience

Digital product experience

Online onboarding journeys experience

Retail loyalty programs/products experience

Professional experience at a bank

Knowledge of banking products

Education

Bachelor's degree in Business or IT

Job description

Job Description

Insight Global is seeking a Digital Product Manager to join our team for a Big 5 banking client. In this role, you will collaborate with cross-functional teams to enhance product journeys and customer experiences for a digital loyalty program. Your responsibilities include managing stakeholder relationships, gathering technical requirements, and working closely with scrum masters and technical team members to ensure timely delivery of high-quality product features. Ideal candidates will have a Bachelor's degree in Business or IT, proven experience in a similar role, strong analytical and communication skills, and familiarity with Agile methodologies. This is an excellent opportunity to contribute to a significant project and advance your career in a dynamic environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Exceptional organization and thrives within ambiguous problem spaces
• Excellent stakeholder management and communication skills
• 2-5+ years experience as a Business Analyst
• Strong documentation writing and presentation skills
• B2C product experience
• Experience with third party partners/vendors
• Agile experience
• Digital product experience
• Online onboarding journeys experience
• Retail loyalty programs/products experience
• Professional experience at a bank or financial institution
• Knowledge/experience of everyday banking and credit card products