Designated Trainer: On-the-Floor Coaching & Development

Mashreq Bank; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading Canadian fast-food chain is looking for a motivated Designated Trainer to enhance employee coaching and development. This crucial role ensures that team members receive high-quality training aligned with brand standards and fosters a positive learning environment. Ideal candidates will have strong interpersonal skills and a passion for mentoring, with experience in a quick-service environment preferred. This position offers flexible shifts and competitive pay, supporting your development in a respected brand that values growth and teamwork.

Benefits

Competitive hourly pay

Paid training and professional development opportunities

Employee meal discounts

Supportive and inclusive team culture

Opportunities for career growth and internal promotion

Flexible scheduling to support work-life balance

Qualifications

• Previous experience in a quick-service restaurant, hospitality, retail, or customer service environment preferred.
• Prior experience as a trainer, team lead, or mentor is an advantage.
• Experience working in fast-paced, high-volume environments.

Responsibilities

• Deliver structured onboarding and ongoing training programs for new and existing employees.
• Coach team members on customer service standards, food safety, operational procedures, and product knowledge.
• Demonstrate best practices by actively working alongside team members during shifts.

Skills

Strong communication and interpersonal skills

Passion for coaching, mentoring, and employee development

Ability to motivate and inspire team members

Solid understanding of quick-service restaurant operations

Excellent organizational and time-management skills

Customer-focused mindset with attention to detail

Ability to adapt training methods to different learning styles

Job description

A leading Canadian fast-food chain is looking for a motivated Designated Trainer to enhance employee coaching and development. This crucial role ensures that team members receive high-quality training aligned with brand standards and fosters a positive learning environment. Ideal candidates will have strong interpersonal skills and a passion for mentoring, with experience in a quick-service environment preferred. This position offers flexible shifts and competitive pay, supporting your development in a respected brand that values growth and teamwork.