Dealer Business Manager

Rogers Communications; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company seeks a Dealer Business Manager in Toronto, Ontario. This role involves collaborating with dealers to drive revenue growth and develop strategic plans. The ideal candidate has 3-5 years in sales, particularly in B2B, with a strong understanding of the industry. You will coach sales teams, utilize CRM tools for business objectives, and travel within the region. A commitment to diversity and inclusion is integral to our workplace culture.

Qualifications

• Minimum 3-5 years of progressive sales experience, preferably B2B.
• Extensive knowledge of Wireless and Wireline industries preferred.
• Demonstrated ability to coach and motivate indirectly.

Responsibilities

• Meet regularly with Dealer leadership to share insights.
• Identify opportunities and advocate for solutions that benefit dealers.
• Use Salesforce to ensure funnel health and identify opportunities.

Skills

Sales experience

Coaching and motivating

Communication skills

Analytical skills

Proficiency with MS Office

Education

Post-secondary education in business

Tools

Salesforce

CRM systems

Job description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Dealer Business Manager, Rogers Business, Ontario

Reporting to the Sr Director, Dealer and Partner Channel, The Dealer Business Manager (DBM) is responsible for working closely with Ontario-based Dealer Principals and their business sales teams to deliver targeted revenue growth across the small, medium and commercial customer segments. The DBM will collaborate with internal and external channel stakeholders to identify opportunities, remove obstacles, and create sales and business development plans that deliver the wireline and wireless revenue objectives.

What you'll be Doing:

• Meet regularly with Dealer leadership to share insight, objectives, and collect feedback.
• Identify opportunities and advocate for solutions that benefit your dealers, and the channel and business at large.
• Use Salesforce to conduct regular funnel reviews to ensure funnel health and identify key opportunities for extra support.
• Ensure process obstacles and competitive intelligence is shared to the appropriate internal stakeholders in a timely manner.
• Create strategic territory plans that target priority KPIs, with particular attention to Internet, Wireline Solutions, IoT and other new products and growth categories.
• Provide on-going coaching, leadership and development of sales employees to continuously improve their sales skills to ensure quotas are met.
• Manage the resolution of sensitive customer requests and issues where necessary.
• Ensure channel readiness to maximize the effectiveness of national and regional programs.
• Work with regional marketing to plan and execute marketing programs and customer events.
• Maintain a good working knowledge of the product catalog, pricing, and sales process for business products and services sold through the dealer channel.
• Ensure Dealers and their sales representatives adhere to account management standards and rules of engagement.
• Review and approve Salesforce cases, offers, and contracts where required by process.
• Travel is required within the Ontario Region.

What you will Bring:

• Minimum 3-5 years progressive sales experience, preferably in a commissioned sales role with a B2B focus. Direct sales and channel sales experience are both an asset.
• Extensive knowledge of the Wireless and Wireline industries preferred.
• Demonstrated ability to coach and motivate an indirect team through influence (this role does not have direct reports).
• Post-secondary education in a business-related field or equivalent experience would be an asset.
• A general understanding of the revenues and costs in the industry, and how Rogers and Dealers achieve mutual profitability.
• Results-oriented with a proven ability to meet both short-term and long-term business objectives.
• A history of developing, fostering and maintaining relationships with internal and external customers.
• Strong communication and analytical skills. Proficiency with MS Office suite is required.
• Experience with Salesforce or other CRM systems.
• Ability to work independently to achieve goals and meet deadlines.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)Work Location: 333 Bloor Street East (824), Toronto, ON

Travel Requirements: Up to 75%

Background Check(s) Required: Criminal Record and Credit Check

Posting Category/Function: Sales & Account Management

Requisition ID: 330850

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:Rogers Business