Data Analyst - Toronto, ON

League; Toronto; On-site; CAD 99,000 - 124,000; Full time

Job summary

A leading healthcare platform in Toronto is seeking a Data Analyst to support internal stakeholders and enhance customer engagement using data analysis. The role involves working with BI platforms like Looker, collaborating with cross-functional teams, and ensuring data accuracy. Candidates should have strong SQL skills and a background in analytics, along with excellent communication abilities. This position offers competitive compensation and growth opportunities.

Benefits

Comprehensive Health Benefits

Performance-based bonus program

Employee Stock Option Program

Unlimited Paid Time Off

Tax-advantaged spending accounts

Wellness Days

Professional development

Mentorship Program

Qualifications

• Strong SQL skills and experience with a modern ETL framework.
• Experience building dashboards on Looker or similar BI platforms.
• Experience as a data analyst, data scientist, or analytics engineer.

Responsibilities

• Provide insights through analysis and reporting.
• Support customers in using data to unlock insights.
• Collaborate with data teams on reporting and forecasting.

Skills

Strong SQL skills

Experience building dashboards on Looker

Problem-solving skills

Strong communication skills

Customer-centric approach

Education

Undergraduate or Masters in business, statistics, computer science

Tools

Looker

ETL frameworks

Job description

Overview

Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.

The role

As a Data Analyst, you will support internal stakeholders leveraging the unique digital engagement data that our platform generates to inform our ability to create engaging products and features that improve the health outcomes of our users. You will use in-depth analysis and governance of business intelligence to depict the value of the League platform and drive improvements to customer experience and engagement. You will surface key performance indicators with visual analytics platforms like Looker and Amplitude and work closely with other data analysts, data engineers and data scientists to support the data models underlying the visual analysis dashboards/tools. The database tables you use in reporting and analysis are also used by League’s customers, and you will help answer questions for external customers when they need help.

People who enjoy working within cross-functional and multi-disciplined teams will thrive in this role. You have experience in tying numbers to a larger, strategic business context and enjoy communicating with non-technical stakeholders, translating simple questions into complex analysis and meaningful insights.

In this role, you will:

• Work closely with internal stakeholders to provide insights through analysis and reporting to inform decisions across Product Management, Client Success, Marketing, and Health Solutions
• Support League’s customers in using our data to unlock insights using data models and BI, manage data dictionaries, and lead deep-dive Q&A sessions
• Act as a SME for Reporting; guide users to the right KPIs and clarify their meaning
• Develop analytics strategies and frameworks to monitor product performance and business KPIs related to application usage and user engagement & conversion
• Collaborate with data analysts, data engineers and data scientists on data requirements, reporting and forecasting of metrics and building visualizations and data-value stories
• Regularly conduct data quality audits to ensure the accuracy of data & reports sent to customers, particularly client events (e.g., clickstream data) generated by user interactions in the app

Who you are:

• You care deeply about using information and data in decision-making and can communicate that logic to customers
• You are a strong communicator and enjoy collaborating with groups and training or educating teams to use data tools or understand results
• You are a strong problem solver and can articulate challenges and solutions
• You are extremely customer-centric and build relationships with customers easily
• You thrive in a fast-paced environment and can manage multiple tasks to tight deadlines
• You are eager to learn from others and help others grow with you

What you bring:

• Strong SQL skills and experience with a modern ETL framework
• Experience building dashboards on Looker or similar BI platforms
• Experience as a data analyst, data scientist or analytics engineer
• Experience working with cross-functional teams and internal/external stakeholders with demonstrated ability to manage expectations
• Undergraduate or Masters degree in business, statistics, computer science or a similarly quantitative discipline, or equivalent practical experience

Nice To Have Experience

• Prior experience as a Product (Data) Analyst or in Product Analytics
• Data analysis and manipulation in Python (Pandas, PySpark, etc)
• Healthcare industry experience

What We Offer

• Comprehensive Health Benefits: Medical, dental, and vision coverage
• Bonus Program: Performance-based bonus program
• Employee Stock Option Program: Stock options with the company
• Unlimited Paid Time Off: Flexible time off
• Spending Accounts: Tax-advantaged spending accounts
• Wellness Days: Dedicated wellness days throughout the year
• Growth Opportunities: Professional development and advancement
• Mentorship Program: Guidance from experienced leaders

The Application Process:

• Submit Your Application: Confirmation email sent
• Hiring Manager interview: Discuss experience and motivations
• Talent Interview: Culture fit and compensation alignment
• Meet the Data Team: Technical discussions on impact
• Final Steps: Meet cross-functional team and executives
• Offer and onboarding

We value your time and provide updates throughout the process.

Security-related responsibilities

• Compliance with Information Security Policies
• Compliance with League’s secure coding practices
• Responsibility and accountability for League policies and procedures
• Notification of HR, Legal, Compliance & Security of incidents, breaches or policy violations

CANADA APPLICANTS ONLY: Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries across all Canadian locations. The salary range accounts for performance and career progression in the role. Your recruiter can share more about the specific salary range during the hiring process.

Compensation range for Canada applicants only

$99,200 - $124,000 CAD

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification to be considered. If you are excited about what you could accomplish at League, we would love to hear from you.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance during the recruitment process, please contact [e-mail].

Privacy and AI notice: League may use AI tools to assist in screening applicants. See our stance on AI in recruitment and our Privacy Policy for information on data protection.

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