Customer Success & Sales Ops Specialist

RigNet; San Juan de Terranova; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global connectivity provider seeks a dedicated individual to deliver day-to-day administrative and operational support. The role involves fostering relationships with customers, managing their subscriptions, and providing assistance with inquiries related to pricing and equipment. Candidates should possess excellent interpersonal skills and experience with tools like SAP and Salesforce. The position offers a dynamic work environment where organizational skills and the ability to manage competing priorities are crucial.

Qualifications

• Experience in comparable roles.
• Experience of prioritising work to satisfy competing priorities.
• Experience of working in a matrix and/or geographically dispersed model.

Responsibilities

• Deliver day-to-day administrative, commercial, and operational support.
• Assist customers with questions related to pricing, equipment, and subscriptions.
• Manage customer subscriptions and Value-Added Services orders.

Skills

Excellent interpersonal skills

Organised and diligent

Ability to work autonomously

Tools

SAP

Salesforce.com

ServiceNow

MS Office

Job description

A global connectivity provider seeks a dedicated individual to deliver day-to-day administrative and operational support. The role involves fostering relationships with customers, managing their subscriptions, and providing assistance with inquiries related to pricing and equipment. Candidates should possess excellent interpersonal skills and experience with tools like SAP and Salesforce. The position offers a dynamic work environment where organizational skills and the ability to manage competing priorities are crucial.