Customer Service Representative - Work From Home

Spade Recruiting; Cranbrook; Remote; CAD 40,000 - 50,000; Full time

Job summary

A recruitment company in Cranbrook is seeking enthusiastic individuals for a customer service role. You will assist clients by distributing enrollment materials, handling inquiries, and explaining policies. This position offers full training, competitive compensation, and the flexibility of working from home. Candidates can expect career advancement opportunities and full benefits after three months.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with bonuses

Career advancement opportunities

Full benefits after 3 months

Healthy work-life balance

Responsibilities

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.