Customer Service Representative - Remote Work

srecruiting; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading recruitment firm is looking for a Customer Service Representative for a fully remote position. In this role, you will be responsible for engaging with clients through calls, managing appointments, and advising on products. The ideal candidate should possess excellent communication skills, a strong work ethic, and the ability to adapt. This position offers flexible working hours and ongoing training opportunities that ensure both personal growth and professional success.

Benefits

100% Virtual Work from home

Flexible schedule

Career growth opportunities

Positive team culture

Qualifications

• Strong communication and people skills.
• Ability to work independently and as part of a team.
• Motivation to support and protect clients.

Responsibilities

• Call and receive calls from clients.
• Schedule appointments for clients.
• Advise and explain products virtually.
• Complete applications and attend training.

Skills

Excellent communication skills

Problem-solving abilities

Ability to learn and adapt

Strong work ethic

Job description

Customer Service Representative - Remote Work

About the job Customer Service Representative - Remote Work

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! We’re looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.