Customer Service Representative

Advantage Personnel; Brampton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A Canadian staffing organization is looking for a Customer Service Representative in Brampton to manage customer orders and assist with data entry tasks. Applicants should have experience with SAP, excellent computer, and communication skills. The position requires flexibility for shifts, including potential overtime, and involves visiting a plant requiring safety shoes. The role is temporary, covering a sick leave, with responsibilities including managing discrepancies in shipments.

Qualifications

• Experience in customer service preferred.
• Comfortable with data entry and filing tasks.
• Safety shoes required for plant visits.

Responsibilities

• Receive and process customer orders and releases.
• Contact customers about late or incomplete shipments.
• Resolve shipping discrepancies through collaboration.

Skills

Excellent computer skills

Good verbal communication skills

Good written communication skills

Ability to work in a dynamic environment

Cooperative attitude

Flexibility for overtime

Education

High school diploma

Tools

SAP

Job description

Title: Customer Service Representative

Location:Brampton, ON

Wage: $23.00/hr

Shift: Flexible 7:00AM - 3:30PM or 8:00AM - 4:30PM

Shifts available: Monday - Friday

We are looking for a Customer Service Representative to cover a sick leave. The position is temporary, but on-going until further notice. The ideal candidate has experience with SAP, and is comfortable doing repetitive tasks (data entry, filing).

Position Summary & Responsibilities:

May assist other customer service reps with

• Receives and processes customer orders/releases, checks for variation and notifies dept. supervisor of any changes
• Contacts customers in advance to notify of late or incomplete shipments.
• Solves any cumulative ship discrepancies through shipping, inventory and customers
• Advises dept. manager of changes in releases.

Position Requirements:

• Related work experience, preferred
• Minimum high school diploma
• Excellent computer skills
• Good verbal and written communication skill
• Performing in a dynamic and fast paced environment.
• Cooperative with fellow employees
• Flexible to work overtime (weekdays/weekends)
• Loyal and positive attitude towards company/co-workers
• This person will also be required to go into the plant so they will need to have safety shoes.

Advantage Personnel is proudly a Canadian owned and operated staffing organization operating since 1986. We are an equal opportunity provider of work opportunities and strive to be an inclusive partner in our local business communities. Should you require accommodation during the onboarding process, please make the request to your local office contact at the onset of the process. We will ensure that all requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity. We acknowledge that software used in our recruitment and selection process may have Artificial Intelligence components built in but confirm that all work assignment decisions are made by our expertly trained staff. The position advertised here is for future vacancy.

We welcome you to apply with your resume