Customer Service Rep - Remote

American Income Life Insurance Company; Remote; CAD 45,000 - 60,000; Full time

Job summary

A well-established North American organization in Toronto is seeking individuals for remote roles focused on customer communication and support for benefit options. Candidates should possess strong verbal communication skills and a professional presence, with an interest in long-term career development. This position provides structured onboarding, weekly compensation, and company-sponsored travel opportunities, catering to self-motivated individuals seeking growth in a performance-driven remote setting.

Benefits

Structured onboarding

Company-sponsored travel opportunities

Fully remote flexibility

Weekly compensation

Qualifications

• Experience in customer service, consulting, or sales is helpful but not required.
• Ability to manage priorities and operate independently in a remote setting.
• Professional presence and effective communication skills.

Responsibilities

• Communicate with individuals to explain benefit options clearly.
• Respond to questions related to coverage and available programs.
• Stay informed on updated offerings and internal processes.
• Review individual needs to identify practical, cost-effective solutions.

Skills

Customer service experience

Strong verbal communication

Attention to detail

Job description

A well-established North American organization with over 60 years of experience is expanding its remote operations. As part of this growth, we are looking to connect with individuals who value professionalism, clear communication, and long-term career development.

This opportunity is suited for someone who enjoys working with people, learning structured systems, and contributing to a performance-driven team environment.

What You’ll Be Involved In

• Communicating with individuals to explain benefit options in a clear and professional manner

• Responding to questions related to coverage and available programs

• Staying informed on updated offerings and internal processes

• Reviewing individual needs to help identify practical, cost-effective solutions

What We Value

• Experience in customer service, consulting, sales, or client-facing roles (helpful, not required)

• Strong verbal and written communication skills

• Ability to manage priorities and work independently in a remote setting

• Professional presence and attention to detail

The Type of Person Who Does Well Here

• Self-motivated and goal-oriented

• Comfortable with accountability and performance expectations

• Team-focused with a growth mindset

What’s Provided

• Structured onboarding and hands-on training

• Weekly compensation structure

• Company-sponsored travel opportunities

• Fully remote flexibility

If you’re open to learning more about a professional, growth-focused remote opportunity, we invite you to apply and start a conversation.