Customer Service Rep – Automotive (Remote)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service support company in Canada is seeking a dedicated applicant for a remote customer support position. Responsibilities include assisting customers with technical issues, tracking information in databases, and providing exceptional customer experiences. Ideal candidates will have at least one year of customer service experience and a high school diploma. The role offers a competitive salary ranging from $17 to $20/hr, along with comprehensive benefits and opportunities for career growth.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

DailyPay enrollment option for early access to wages

Inclusive workplace culture and mentorship programs

Qualifications

• Minimum of 1 year of customer service experience.
• Strong computer navigation skills and proficiency in fast-paced multi-tasking.
• Open availability for work shifts.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Customer service experience

Strong computer navigation skills

Fast-paced multi-tasking

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Service and Automotive Support

Why consider this job opportunity

• Salary range of $17-$20/hr, plus performance-based incentives
• Opportunity for career advancement and personal development within a supportive organization
• Work-from-home convenience, allowing for a better work-life balance
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• DailyPay enrollment option for early access to earned wages
• Inclusive workplace culture with networking opportunities and mentorship programs

Responsibilities

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver exceptional customer experiences with a positive attitude

Qualifications

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for work shifts
• Strong computer navigation skills and proficiency in fast-paced multi-tasking
• A quiet, distraction-free environment to work from at home

Preferred Qualifications

• Eagerness to learn new technologies
• Experience with remote work setups, including high-speed internet and a suitable work environment

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #AutomotiveSupport

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