Customer Service & Financial Solutions Specialist

Speedy Cash Canada; Cranbrook; On-site; CAD 35,000 - 45,000; Full time

Job summary

A financial services provider in Cranbrook is seeking candidates who excel in customer service and can work autonomously as well as part of a team. Responsibilities include building customer relationships, processing loans, and handling daily store operations. The ideal candidate has a high school diploma and a clean criminal record. Competitive wages, bonuses, and extensive training are offered, along with a supportive team environment. This role is ideal for those seeking career growth and satisfaction.

Benefits

Competitive wages

Bonuses and benefits

In-store training

Hands-on continual training

Birthdays off

Annual fun day

Incredible support system

RRSP matching

Opportunities for growth

Qualifications

• Valid Government Issued Photo ID required.
• Clean Criminal Record necessary.
• Ability to work independently important.

Responsibilities

• Build customer relationships and provide exceptional service.
• Identify customer financial needs and process loans.
• Collect on delinquent accounts to minimize bad debt.
• Communicate via in person, telephone, and email.
• Aid in loan sales, cheque cashing, and promotions.
• Handle and balance daily cash and debit transactions.
• Perform all daily operations of the store.

Skills

Customer service skills

Ability to work independently

Teamwork

Communication skills

Education

High School Diploma or Equivalent

Job description

A financial services provider in Cranbrook is seeking candidates who excel in customer service and can work autonomously as well as part of a team. Responsibilities include building customer relationships, processing loans, and handling daily store operations. The ideal candidate has a high school diploma and a clean criminal record. Competitive wages, bonuses, and extensive training are offered, along with a supportive team environment. This role is ideal for those seeking career growth and satisfaction.