Customer Service Assistant (casual)

Farm Credit Canada; Swan River; On-site; CAD 30,000 - 60,000; Part time

Job summary

A financial service provider in Swan River seeks a Customer Service Assistant to respond to inquiries, maintain records, and process payments. Ideal candidates are customer-focused with a certificate in office administration or similar experience. This part-time role requires strong teamwork and problem-solving skills. Salary expectations should be included with the application.

Qualifications

• Customer-focused with strong teamwork and people skills.
• Friendly attitude that connects with customers.
• Organized and detailed multi-tasker.

Responsibilities

• Respond to inquiries in person and over the phone.
• Maintain customer records by updating and recording account information.
• Process incoming and outgoing mail, order supplies, and schedule appointments.

Skills

Customer service skills

Teamwork

Problem-solving

Education

Certificate in office administration or equivalent experience

Job description

Job Title: Customer Service Assistant (casual), Swan River

Closing date: May 18, 2015

Division: Operations

Language required: English

Customer service skills a must

What you’ll do:

• respond to inquiries in person and over the phone
• maintain customer records by updating and recording account information
• process incoming and outgoing mail, order office supplies and schedule appointments
• accept customer payments, handle receipts and complete daily bank deposits
• work between 15 and 30 hours a month (sometimes over the lunch hour)

What we’re looking for:

• customer-focused with strong teamwork and people skills
• a friendly attitude that connects with customers
• organized and detailed multi-tasker
• able to deal with change, make decisions and solve problems

What you’ll need:

• a certificate in office administration or at least one year of related experience (or equivalent)
• basic administration skills
• a love for agriculture

If this sounds like the job you’ve been looking for, it’s because we designed it that way. Send your resumé and salary expectations by May 21, 2015, to Ashlen Kirkwood, Manager, Customer Service, FCC, 5-440 Broadway Street E PO Box 338, Yorkton, SK, S3N 2W1. Fax [phone] or email [e-mail] . Questions? Call 306-786-4692.