Customer Service and Finance Officer

City of Yellowknife; Yellowknife; Hybrid; CAD 75,000 - 87,000; Full time

Job summary

A local government authority in Yellowknife seeks a Customer Service and Finance Officer. This hybrid role includes responsibilities such as providing customer service support and performing various financial activities. Candidates should have a diploma in accounting and at least two years of relevant experience. The starting salary is $75,137 annually with benefits including pension and allowances. Applicants are encouraged to apply by December 30, 2025.

Benefits

Comprehensive benefits package

Defined benefit pension plan

Monthly housing and vacation travel allowance

Qualifications

• Minimum of two (2) years' practical experience in an accounting or financial environment.
• Ability to convey messages clearly both verbally and in writing.

Responsibilities

• Perform clerical and administrative services for the City.
• Provide customer service support and information to clients and visitors.
• Conduct transactional financial services as required.

Skills

Time management skills

Verbal and written communication

Proficiency in MS Office (Excel, PowerPoint, Word)

Education

Diploma in accounting or related discipline

Job description

The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of the community, strengthening our ability to provide high quality services and excellent customer service to residents. The City of Yellowknife welcomes applications from all qualified candidates, and encourages Indigenous persons to self-declare when submitting their application.

KEY RESPONSIBILITIES

Reporting to the Manager, Financial Services – Operations, the Customer Service and Finance Officer is responsible for performing a wide range of clerical and administrative services and support for the City. This position is a hybrid role that greets, assists, and provides assistance, customer service support and information to clients, visitors, and other guests of the City and conducts transactional financial services as required for the division.

QUALIFICATIONS

The position requires a diploma in accounting or a related discipline, along with a minimum of two (2) years' practical experience in an accounting or financial environment. The successful incumbent may be required to obtain a notary public designation.

The position requires time management skills reflective of the need to coordinate various financial activities. The incumbent requires the ability to clearly convey messages both verbally and in writing, and must be proficient in MS Office suite including Excel, PowerPoint and Word.

SALARY

The City of Yellowknife offers a starting salary of $75,137 per annum, as well as a comprehensive benefits package including a defined benefit pension plan, and a monthly housing and vacation travel allowance totaling $450.

TO APPLY

Qualified applicants are required to apply no later than December 30, 2025.

Please visit the City of Yellowknife Website at: www.yellowknife.ca to submit your resume and proof of education.

Please be advised that the City of Yellowknife requires all prospective employees to provide a criminal records check prior to employment. We thank all applicants who apply but advise that only those to be interviewed will be contacted.

For further information or clarification of the job description, please contact Human Resources at [e-mail].